Sat Mar 29 08:20:31 PST 1997 — The new USR modems refuse calls from private originators. That is, people who have caller ID blocking on. USR claims that this isn’t even a feature option, and they have no idea why it’s happening. If this happens to you, you’ll probably hear a single ring, then a fast busy tone. To work around it, dial *82,522-1002 to unblock your caller ID for that session. We’re working with USR on a solution. -Dane
Month: March 1997
We had some trouble with one of our…
Mon Mar 24 22:43:06 PST 1997 — We had some trouble with one of our portmasters, and it wasn’t able to talk to the authentication server. This caused some folks to have login troubles between about 8pm and 8:30. We’ve got 16 terminal servers, but when the fifth one fails, it causes some pretty big troubles. It was still able to talk to the watchdog system, so we didn’t get notification via the usual paging system. -Dane
X2 is now available – go faster! See…
Sat Mar 22 12:17:45 PST 1997 — X2 is now available – go faster! See www.sonic.net/x2.shtml for details -Dane
USR has just delivered the firmware for X2,…
Fri Mar 21 20:53:54 PST 1997 — USR has just delivered the firmware for X2, so we’ll be doing upgrades in the morning! Look for more info here tommorow. -Dane
Sub (mail.sonic.net) was being finicky about…
Fri Mar 21 06:13:53 PST 1997 — Sub (mail.sonic.net) was being finicky about ejecting a tape, so we rebooted it at 3:20am. Also, we’ve postponed adding the 4Gb Seagate Cheetah to Bolt (shell.sonic.net) until 3am Saturday morning. (A cabling problem prevented this morning’s upgrade.) -Scott
Sub (mail.sonic.net) is being finicky about…
Thu Mar 20 22:31:24 PST 1997 — Sub (mail.sonic.net) is being finicky about ejecting a tape, so we might reboot it at 3am tomorrow (Fri.) morning. Also, we’ll be adding a 4Gb Seagate Cheetah to Bolt (shell.sonic.net) about the same time, so shell services will be unavailable 3am-4am. -Scott
Pacific Bell did some work on our dialup hunt
Thu Mar 20 06:48:53 PST 1997 — Pacific Bell did some work on our dialup hunt group around 4am Thursday morning (as announced). We’ve reordered part of hunt group in preparation for adding our new ‘X2’-capable modems into the group. -Dane & Scott
Pacific Bell will be doing some work on our…
Wed Mar 19 12:23:19 PST 1997 — Pacific Bell will be doing some work on our hunt group on Thursday morning at 4am. They are expecting to be done by 5am, so we hope for a minimum of interruption. Basicly, we’re reordering part of the telephone hunt group at the very beginning – if you find that you’re getting busy signals or no answer after 4am tommorow, and you must get online, you can try dialing 522-1040 which is a number in our group that is past the area that will be worked on. -Dane
The shell server had trouble with it’s…
Wed Mar 19 17:48:00 PST 1997 — The shell server had trouble with it’s Network Filesystem connection to the mail server and had to be rebooted. We’re investigating. Shell services were unavailable for about 15 minutes. -Dane
Sonoma Interconnect has new expanded…
Tue Mar 18 19:21:30 PST 1997 — Sonoma Interconnect has new expanded technical support hours! Now offering tech support from 9am to 9pm on weekdays. One more way we serve you better. =) -Dane