Month: March 1998

The equipment which serves 522-1003 had…

Tue Mar 31 21:21:05 PST 1998 — The equipment which serves 522-1003 had trouble (again) this evening and had to be rebooted. This equipment serves overflow for all of the other numbers, so if you had your connection terminated once at about 9:15 this evening, or experienced busy signals between 8:50 and 9:15, that was probably the trouble. We’re working with USR, and are swapping one component tonight at 4am to try to isolate the problem. -Dane and Scott

We’re currently testing a new modem code…

Tue Mar 31 14:46:43 PST 1998 — We’re currently testing a new modem code release which includes support for the new v.90 56k standard. If you’ve got a v.90 enabled modem and would like to give it a try, you can dial 707-522-1389 to reach the test lines. If you do try it and have feedback about how it works for you, please email support@sonic.net. -Brian and Dane

Our web server was running at a greatly…

Fri Mar 27 04:53:03 PST 1998 — Our web server was running at a greatly diminished capacity between 3:50AM and 4:35AM this morning. It appears to have run out of RAM and was swap bound. The system has 256 megs of ram and is typicly very lightly loaded at this time of night, so we’re not sure why this would happen. We’re investigating further in the logs.

PacBell recently installed 96 new lines on…

Tue Mar 24 21:18:23 PST 1998 — PacBell recently installed 96 new lines on four T1 PRI trunks, and it seems that they failed to setup the hunting so that they would be usable. We’re opening a repair ticket with PacBell right now, and expect to have this fixed before prime time tommorow. Sorry for the busy signals tonight. Note that once this is correctly configured, we will have 887 total ports. -Dane

Our line utilization graph is back online…

Thu Mar 19 09:52:10 PST 1998 — Our line utilization graph is back online after a month long absense. It was offline because we upgraded the RADIUS authentication server to a faster better version, and the new version didn’t have the features to track usage this way. We’ve changed the way that we’re gathering this data, and it’s back online. The line utilization graph is again available at: www.sonic.net/lines/

We’ve changed the way that the FTP space is…

Wed Mar 18 10:02:50 PST 1998 — We’ve changed the way that the FTP space is mounted on the server so that the .snapshot live backup filesystem is not visible within the public ftp space. We’re hoping that this will solve problems with customers ending up in the snapshot area where they cannot upload, and with remote FTP users getting files which are out of date.

Our friends at HREF tools have setup a great…

Mon Mar 16 15:50:04 PST 1998 — Our friends at HREF tools have setup a great resource for Sonic members. Our local Sonic newsgroups are a valuable resource for both new members and for those who are publishing on the Internet or just using the net. HREF has put together a search tool to make the entire set of groups full text searchable. This should help you find answers to any questions you have about your use of Sonic. developers.href.com/sonic/

Our news server has had a few troubles over…

Sun Mar 15 10:06:55 PST 1998 — Our news server has had a few troubles over the past week, most of them related to an upgrade of the INN server software. The news server is offline as of 10:00am Sunday, and will be back online within about 20 minutes. We’ve backed out of the INN upgrade, so this downtime is because of something else.

In the wake of Saturday’s front page Press…

Sun Mar 1 12:32:54 PST 1998 — In the wake of Saturday’s front page Press Democrat article, some folks in our news:sonic.general newsgroup have expressed concerns about the integrity of their data on Sonic. I would like to point out that a) no one has broken into Sonic, and b) during these operations, we took the privacy of our members very seriously, and indeed, re-engineered our network to that end. Please visit news:sonic.general (thread: ‘The Cloverdale Kids’) for more discussion. -Scott