Month: June 2000

Fri Jun 30 09:24:09 PDT 2000 — We are going to be doing some maintenance and upgrades starting 00:30 hours Sunday morning. First, we will be taking bolt offline to remove it’s RAID. Once bolt is back online we will take news services offline in order to install the RAID in typhoon. Once news services are back online we will be taking our core Cisco router, mega, offline for a memory upgrade. We anticipate that mega will only be offline for 10 minutes at most while we install the additional RAM. Please keep in mind that while mega is offline, you will not be able to access anything outside of Sonic’s network. -Kelsey and Scott

Wed Jun 28 01:07:25 PDT 2000 — Our T1 circuit to dialup customers in San Rafael went down at 12:55am — rebooting the CSU/DSU at 1:05am fixed the problem, and the circuit is back up. Downtime was 10 minutes. -Scott

Tue Jun 27 19:52:14 PDT 2000 — We’re currently testing new video content for PacBell DSL customers. In partnership with Multicast ISP and Yahoo Broadcast.com, we’re taking satellite delivery of 9Mbps (that’s six T1s worth) of video and audio content. Yahoo’s FinanceVision, Fashion TV and other broadband streams are now available. For the details and links, see news:sonic.dsl We’re working to bring additional multimedia content online for broadband customers. -Dane

Sun Jun 25 01:49:30 PDT 2000 — Upgrades are complete. We moved shell home directories from shell.sonic.net to the NetApp. The old filesystem is on shell.sonic.net in directory /home.old. We also upgraded the firmware in our Redback router that serves our DSL customers. Downtime was approximately 5 minutes. -Scott

Sat Jun 24 21:41:51 PDT 2000 — Sunday morning, we’ll be upgrading the firmware in the Redback router that serves our DSL customers. The update will happen at 12:45hrs, and will cause 4-5 minutes of downtime for DSL connected customers. The firmware update will open up some functionality of the router that will make DSL connections more flexible. -Scott

Fri Jun 23 17:37:33 PDT 2000 — On Sunday morning, June 25th, at 12:30am, we will be moving shell home directories from shell.sonic.net to the NetApp. This means access on the shell server will be limited, and _some_ mail may be delayed (depending on how you have your personal mail set up). Approximate time for the move is 2 hours, during which only read-only access will be allowed to /home. -Scott

Tue Jun 20 10:26:48 PDT 2000 — We have filtering in place for the latest email virus ‘IRC/Stages or VBS.Stages.A’. If you receive an email whose body is ‘The male and female stages of life.’ and it contains an attachment delete it immediately. Do not load the attachment even though it may appear as a text file. For more information take a look at www.symantec.com/avcenter/ -Kelsey

Tue Jun 20 18:51:52 PDT 2000 — We just had 4 Focal PRI’s reset themselves, which probably kicked off about 90 dialups. We are investigating the situation with Focal, and we are sorry for any inconvenience this caused. -Scott

Fri Jun 16 00:53:13 PDT 2000 — Tsunami, the host which handles mailbox accounts went offline for about 15 minutes at 00:45hrs due to an Ethernet card transceiver failure and required a reboot to bring the card back up. We intend to move mailbox.sonic.net to a load balanced interface like mail.sonic.net and pop.sonic.net in order to prevent server failures like this from affecting our customers in the near future. – Kelsey

Thu Jun 15 18:05:28 PDT 2000 — Tomorrow morning, we’ll be upgrading the firmware in the Redback router that serves our DSL customers. The update will happen at 06:30hrs, and will cause 4-5 minutes of downtime for DSL connected customers. The firmware update will open up some functionality of the router that will make DSL connections more flexible. — Eli, Dane