Month: June 2001

Wed Jun 20 17:38:09 PDT 2001 — Gale, our new news peering server had a disk failure in it’s RAID earlier today. Under normal operations this should not have caused a failure in the system however, when we replaced the failed disk the OS crashed causing a corruption in the filesystem. It’s been repairing it’s filesystem for the past hour and during this time we have not received or transmitted news on our network. We expect that it should be back up soon but also suspect that we will have a low article completion rate for the next few hours until the server catches up. We’ll be talking to the RAID vendor to find out why the OS crashed when we hot-swapped the failed disk. -Kelsey and Scott

Wed Jun 20 16:15:05 PDT 2001 — Colos down for 5 minutes. A new routing policy on our core layer 3 switch interfered with colocated customer routes. Downtime was about 5 minutes. We apologize for the problem. -Scott

Mon Jun 18 18:07:43 PDT 2001 — BroadLink is back online. They had some software problem with a bandwidth management box that caused it to behave badly. All’s well now, downtime was about 30 minutes. BroadLink says “sorry!” -Dane, Eli and Shane

Mon Jun 18 17:40:48 PDT 2001 — BroadLink customers are currently offline. We’re coordinating with BroadLink to find out what the issue is, and will post detail and an ETR here as soon as we have full information. -Dane and Eli

Tue Jun 12 07:32:53 PDT 2001 — I am pleased to announce that Sonic.net has been listed by the Press Democrat as one of the top 300 companies in Sonoma County. View the Outlook 2001 section and the Sonoma County 300 at:

www.pressdemo.com/outlook01/

To our 20,000 customers from our 43 staff members, thank you very much for your ongoing support! -Dane

Thu Jun 7 14:00:32 PDT 2001 — News server upgrades. We’ve recently deployed a dedicated news feeder server to offload spam filtering and feeding from our news server. Diablo, the news feeder software that we are using, provides much finer control of our feeds and should enable us to increase the overall quality of our news service. The new server has been in production for over two weeks now. Its performance statistics are available at stats.sonic.net -Kelsey and Nathan

Tue Jun 5 08:56:39 PDT 2001 — Local student honored for website. Santa Rosa sixth grader Lauren Derr received top honors state-wide for her website on the history of braille. About 1000 students took part in the History Day event, and Lauren was named one of two winners in the web site category. Visit her website at www.sonic.net/~jderr/braille

To view the local press coverage about Lauren’s historic award, see: www.pressdemocrat.com/local/news/05history.html

To learn about creating and hosting your own website, please read and post to news:sonic.help.www Sonic.net hosts over 5000 websites for our customers all over the world, and we encourage you to create and host your own site here at no additional cost. Congratulations Lauren! -Dane

Mon Jun 4 18:15:56 PDT 2001 — PacBell ATM maintenance. We’ve just been notified that PacBell will be performing upgrades on all of their Lucent cascade switches. PacBell ADSL and FRATM customers should expect 5 to 15 minute outages between 10PM tonight and 6AM tomorrow morning. -John & Kelsey

Mon Jun 4 18:14:30 PDT 2001 — TWIG security upgrade complete — We’ve recently become aware of a few minor security holes in TWIG, Sonic’s web based email interface. The security holes have been plugged and there were no security breaches. For more information on TWIG and how you can use it to check your email from any web browser, go to www.sonic.net/twig/ -Chuck

Sun Jun 3 04:22:25 PDT 2001 — Night Ops Completed. We have completely replaced our Black Diamond switch with a new switch from Extreme. So far everything appears to be working perfectly. Hopefully this new switch will prove to be stable in our network so we can move on to completing our redundant core architecture. -Kelsey, Matt, Jared, Jeff, and Dennis (from Extreme.)