Month: January 2002

Our Sebastopol POP (823-8812) has been…

Fri Jan 4 18:00:16 PST 2002 — Our Sebastopol POP (823-8812) has been returning ‘all circuits busy’ messages intermittently, and we’ve (finally) got confirmation from Pacific Bell that they have identified the issue on their end, and that they are working to repair it. Pacific Bell has not given us an ETR, but we hope to have service fully restored shortly. For alternate dial-up numbers in your area, please check www.sonic.net/cgi-bin/pops.pl – Steve, Eli

Authentication Server Failure: At 7:01PM both

Tue Jan 1 20:25:35 PST 2002 — Authentication Server Failure: At 7:01PM both of our radius authentication servers failed. These two servers handle all of the authentication requests for all authenticated services at sonic. After some hurried investigation we found that the static hash table used in the radius server software was being overflowed and and preventing the server from (re)starting properly. Shortly after 8:00PM we had the servers back up and running properly with a properly sized hash. -Kelsey, Nathan, Matt and Russ.