Month: February 2003

Tue Feb 4 20:32:30 PST 2003 — SSL Woes Continue: Our new server, which is running a completely fresh installation of linux and a different kernel, is exhibiting stability problems and is currently down. This is the second time that the new box has locked up. We hope to have service restored in about 30 minutes. -Kelsey and Nathan

Update: It’s 23:32 and we’ve swapped SSL onto yet more new hardware. It has been stable for the past few hours under EXTREME load testing. We’ll continue to keep a close eye on it. -Kelsey

Tue Feb 4 14:18:19 PST 2003 — The SSL server has had a disk failure. We are making repairs and restoring data from our backups. Because of the nature of the problem it may take a couple of hours to repair it. Web mail and SSL services will remain unavailable while this operation is taking place. We apologize for the inconvenience and we will update this MOTD as soon as service is restored. -Operations

Update: SSL has been restored from tape onto a new server and has been up for a little more than an hour. We believe that we’ve got the server functioning properly. If you have ssl service, please review your site to make sure it is functioning properly. If you have any questions or comments, please contact support. It took us approximately 90 minutes to restore most SSL services from complete hardware failure. In the process, SSL also got a needed upgrade, it’s now a dual XEON with 2gb of RAM. -Kelsey and Nathan