Month: October 2005

Wed Oct 5 19:00:33 PDT 2005 — Noisy dialup lines on numbers ending with 3. Dial-up numbers ending with 3 are getting connections with a noticeable crackling noise causing poor connections and connection failures. We are working with the telephone companies involved to correct the problem. Sonic.net maintains multiple separate dialup systems using different equipment at different locations and using different telephone companies so that our customers will have a more than one dial-up option. None of our other systems are experiencing problems. For alternative access numbers for your area use our POP Finder at www.sonic.net/popf or call support at 1 707 547-3400. — Russ

Tue Oct 4 11:40:24 PDT 2005 — POP Server Glitch. All POP3/IMAP services were down for a couple of minutes due to administrator error while pushing a minor change from one of the cluster members to the rest. -Kelsey