This evening, beginning at 12:01AM, we will be performing maintenance on equipment serving FlexLink Ethernet customers in Santa Rosa, Petaluma, and Rohnert Park. Affected customers should experience less than 10 minutes of downtime.
-Tim and Matt
Month: May 2010
Non-Intrusive Santa Rosa T1 Aggregation Router Maintenance
This evening at 12:01Am we will be performing a card swap on one of the aggregation routers serving legacy T1s out of our Santa Rosa office. This should not be customer impacting, but like most maintenance there is a small potential chance of downtime.
-Matt Tim and Jared
Update: This router maintenance has completed without incident.
Non-Intrusive Backbone Maintenance
Tonight between 10 and 11PM we will be performing a card swap on a backbone router in our San Jose POP. Customer traffic should not be affected.
-Jared
Update: The card swaps have been done, and there was no interruption of service.
CLEC Intrusive Maintenance
This evening, beginning at 12:01AM, we will be performing maintenance on equipment serving FlexLink Ethernet customers in the Financial District of San Francisco. Affected customers should experience less than 10 minutes of downtime.
-Tim and Matt
Sacramento Transport Upgrade
This evening at 12:01AM we will be upgrading our transport capacity out of the Sacramento area. Affected DSL, Business-T, Fiber DIA and FRATM customers should expect less than 15 minutes of downtime.
-Tim, Nathan, and Josh
DSL Outage in Fresno
We are currently tracking an outage with our ATM backhaul circuit that serves DSL to the Fresno area. We have opened trouble tickets with the circuit provider and are pushing for resolution. This outage will affect all DSL, Business-T, and FRATM circuits delivered to the Fresno LATA.
-Jared
Update: As of 12:53, the circuit is back up. We are monitoring it and continuing to work with the circuit provider.
CLEC Intrusive Maintenance
This evening, beginning at 12:01AM, we will be performing maintenance on equipment serving FlexLink Ethernet customers in the South Beach area of San Francisco. Affected customers should experience less than 10 minutes of downtime.
-Tim
DSL Subscriber Migration
This evening, Friday May 14, at 12:01 AM, we will be migrating some of our dynamic IP DSL subscribers from a heavily loaded DSL aggregation router to a newer, less loaded one. Affected customers may see an interruption in their Internet connectivity for 5-10 minutes.
-Jared
Update: The migration has been completed with no issues. Impact to affected customers was under 5 minutes.
CLEC Instrusive Maintenance
This evening, beginning at 12:01AM, we will be performing maintenance on equipment serving FlexLink Ethernet customers in Sausalito and Ukiah. Affected customers should experience less than 10 minutes of downtime.
-Tim
CLEC Intrusive Maintenance
This evening, beginning at 12:01AM, we will be performing maintenance on equipment serving FlexLink Ethernet customers in San Rafael as well as the Pacific Heights and Richmond areas of San Francisco. Affected customers should experience less than 10 minutes of downtime.
-Tim