We are getting reports from multiple users stating inbound callers on the Fusion voice platform are receiving an “All circuits busy” error. We are investigating the situation at present and will post an update shortly when we have more information.
-Matt, Robbie and Nathan
Update: We believe this was a transient issue and it is now resolved. We are working with our vendors to ensure this problem will not reoccur.
This evening, beginning at 12:01AM, we will be performing maintenance on equipment serving FlexLink and Fusion customers in San Francisco. Affected customers may experience up to 30 minutes of downtime while the work is performed.
-Tim, Jared, and Nathan
This evening, beginning at 12:01AM, we will be performing intrusive maintenance on equipment serving a portion of our FlexLink Long Range customers in the Santa Rosa area. Affected customers can expect up to 30 minutes of downtime while the work is performed.
-Tim
This evening, beginning at 12:01AM, we will be performing maintenance on equipment serving Fusion and FlexLink customers in Santa Rosa and Petaluma. Affected customers may experience up to 30 minutes of downtime while the work is performed.
-Nathan, Jared, and Tim
Update: The maintenance in both locations has been completed. All affected customers are back online at this time.
Within the next 30 minutes, we will be performing emergency maintenance on equipment serving a subset of FlexLink Long Range customers in the Santa Rosa area. We expect minimal, if any, impact but there is a chance of up to 5 minutes of downtime for affected customers.
-Tim, Matt, and Robbie