Tonight, Thursday, January 26 at 11:01 PM, we will be replacing the second core router in our datacenter. The switchover should only take a few minutes, and traffic will be routed around the affected router. If there is any disruption, it should not last more than 5-10 minutes at worst.
-Jared
Update: The router replacement was completed without incident. There should have been no impact to customer traffic.
Tonight, Tuesday January 24 at 12:01 AM, we will be replacing the core router in our datacenter which failed earlier this morning. The switchover should only take a few minutes, and traffic will be routed around the affected router. If there is any disruption, as routing updates, it should not last more than 5-10 minutes at worst.
-Jared
Update: The router replacement has been completed without incident. There should have been no impact to customer traffic. In a few days we will schedule a replacement of the other in the pair of redundant routers in our Santa Rosa datacenter.
At 5:32 AM today, one of our core routers in our Santa Rosa datacenter unexpectedly restarted its routing processes. This caused 5-10 minutes of impacted connectivity to our datacenter as the network recovered from the event. This would have affected access to mail, Sonic.net hosted websites, and colocated servers.
Ironically, we had already scheduled retirement and replacement of our core routers in the Santa Rosa datacenter for this upcoming week. We will accelerate our plans due to this event, and apologize for any impact it may have caused.
-Jared
Today we have updated our member tool authentication code. This is a transparent change in our back end code and does not require any end user changes. We believe this will resolves an intermittent bug  that was causing users to occasionally have to re-authenticate their session and also results in a slight performance increase while using the tools.
-William