Update (1:15AM): This maintenance is now complete.
Tonight, beginning at 11:59 PM, we will be performing maintenance on equipment serving Fusion and FlexLink customers in the Los Angeles and Orange County areas. Expected downtime is less than 15 minutes.
– Robbie
Update: Maintenance complete.
Server maintenance tonight starting at 11:59pm. The following services may experience interruptions:
The maintenance window is several hours, but interruptions to individual services will be brief.
-Grant and SOC
This morning we discovered that a missing firewall rule on an internal HAProxy cluster was preventing some messages from being run through spam filtering as part of message delivery. Â In addition, a bug affecting the application of user defined blacklists to large messages in some circumstances was resolved yesterday afternoon. Â Both of these issues resulted in a increase of spam noted by some users which was brought to our attention by support.
-Kelsey, Grant and John F.
11/21/2014 1:29AM PST – This maintenance is now complete.
Tonight starting at 11:59PM PST we will be performing software upgrades on several routers in the bay area. No customer impact is expected from this maintenance. Estimated time is 2-3 hours.
-Tim J.
Tonight at midnight we will be performing maintenence on equipment in Santa Clara. Only a very small subset of our FlexLink customers will be affected for no more than 15 minutes.
We are currently experiencing inbound calling issues into our network. We are working to resolve this issue as soon as possible.
Update 10:15pm : We are still currently working to resolve this.
Update 12:21am: Currently still working on resolving the issue.
Update: 11/19 – 4am: Currently still working on a full resolution. Some customers have been restored.
Update: 3:33pm. All customers have been restored.
Tonight, November 18, starting at 11:59pm, we will be performing maintenance on equipment serving Fusion and FlexLink services in eastern Santa Rosa. Expected downtime is less than 25 minutes.
Update: Maintenance complete
-Tomoc
Tonight, November 18, starting at 11:59pm, we will be performing maintenance on equipment serving a subset of legacy DSL subscribers in northern California. Expected downtime is less than 10 minutes.
Update: Maintenance complete. Due to an equipment issue, a small set of customers was down for up to 18 minutes.
-Tomoc
Due to issues with a router in a San Francisco pop, customers in this pop will be experiencing a brief 5-10 minute outage
-Tim J.
12:35AM PST – This maintenance is now complete.
Tonight beginning at 11:59PM PST we will be performing maintenance on several routers in the bay area. No customer impact is expected from this maintenance.
-Tim J.