Tonight at 11:59pm we will be upgrading a piece of equipment that monitors our voice infrastructure. Â This will not impact phone calls in anyway. Â Estimated completion is ~2 hours.
-Brandon
update: 2:02am
Maintenance is now complete
-Brandon
Month: January 2016
(Northern California) Legacy DSL Outage
Update: This outage has been resolved.
A small portion of legacy DSL customers are currently offline. We will be migrating them off the affected equipment shortly.
- Robbie
Service Interruption – Santa Rosa
We are currently investigating a service affecting issue with some networking equipment located out of Santa Rosa. Fusion and FlexLink Customers in Santa Rosa may experience connectivity issues. No ETA yet. Keeping this thread posted as status arrives.
-Michael Tardif
-Update -Â Thu Jan 14 16:19:22 PST 2016
This issue has been resolved. If any further problems are experienced, please call.
Router Maintenance
Thursday, January 14, starting at 11:59pm, we will be performing router maintenance on core equipment in Palo Alto. Maintenance is expected to take around 30 minutes and should not cause any customer impact.
Update(1/14 11:42pm): Maintenance postponed
Update(1/18 10:26am): Maintenance has been rescheduled for 1/18 (today) at 11:59pm
-Tomoc
(Glendale) Emergency Router Maintenance
Update (12:35AM): This maintenance is complete.
Beginning tonight at midnight, I will be performing emergency maintenance on a router that serves Fusion and FlexLink customers in the Glendale area. Expected downtime is around 20 minutes.
- Robbie
Router Maintenance
Tuesday, January 12, starting at 11:59pm, we will be performing router maintenance on core equipment in San Jose. Maintenance is expected to take around 30 minutes and should not cause any customer impact.
-Tomoc
System Maintenence
UPDATE: All work is complete.
Starting at 11:59pm we will be running updates on custemer facing and backend servers. The updates are expected to be complete by 2am. Durning this time there may be brief interuptions to the following services:
- SMTP/POP3/IMAP
- FTP
- Membertools
- IPv6 Tunnels
We will post an update when the work is complete.
Grant and SOC
(Northern California) Legacy DSL Maintenance
Update (1:40AM): This maintenance is now complete.
Beginning tonight at midnight we will be performing maintenance on equipment serving legacy DSL customers. This maintenance can last for a couple hours but actual downtime for any affected customers shouldn’t last for more than 30 minutes at a time.
- Robbie