Month: April 2016

Flexlink Long Range Outage in Albany, CA

This morning Apr 05 at 7:20am a router aggregating Flexlink Long Range customers out of Albany, CA developed problems. We have dispatched a technician to resolve the issue.

Michael

 

Update: 10:25am – Service is now restored.

-Brandon

Sonic Telecom Router Maintenance

Tonight, April 4, starting at 11:59pm, we will be performing maintenance on equipment serving subsets of Fusion and FlexLink customers in the following areas. Expected downtime is 20 minutes.

Affected areas include Brentwood, Forestville, Pittsburg, Oakley, San Carlos, Clayton, Antioch and Los Angeles

Update(3:16am): Due to a software issue, equipment serving Brentwood and Clayton customers are currently unreachable. We are dispatching to restore connectivity immediately.

-Tomoc

 

Update (6:30am): All service has been restored.

-NOC