Update(1:36AM): Maintenance complete.
Beginning tonight at midnight we will be making some core routing changes in the Healdsburg area. Users in the area will notice a short outage while some equipment is rebooted, along with shifts in traffic during this operation. We expect the actual maintenance window to be around 2 hours.
Update (4:00AM): All services have been restored.
At approximately 12:45AM this morning, we experienced an equipment issue causing a subset of Fusion and Flexlink customers in the San Jose area to be without service. We are dispatching a technician to resolve the issue and the ETR is currently 4:00AM.
-Michael
Starting at 11:59pm SOC will be running system updates. The following services may experience brief interruptions:
Interruptions to individual services will be brief, and the Maintenance window is expected to last until 1am.
-Grant and SOC
Beginning tonight at midnight, we will be performing non-intrusive maintenance on core routing equipment serving our telecom network in Northern California. No customer impact is expected.
-Michael
Customer service will be closing at 6:30pm on Thursday the 26th of May for movie night. Customer service will re-open at 8:00am on Friday morning. -Chris
Update(12:25AM): Maintenance complete.
Beginning tonight at midnight we will be performing software upgrades on equipment serving Fusion and FlexLink customers for a small portion of customers in Oakland. Expected downtime is around 15 minutes.
Update(12:20AM): Maintenance complete.
Beginning tonight at midnight we will be performing software upgrades on equipment serving Fusion and FlexLink customers for a small portion of customers in San Francisco. Expected downtime is around 15 minutes.
Beginning tonight at midnight, we will be performing software upgrades on equipment serving Airport Business Park Fiber customers in Santa Rosa. Expected downtime is about 15 minutes.
-Michael
We are delaying this maintenance until further notice.
-Michael
We are growing and there is a lot of construction happening at our offices. We are closing early tonight May 20 at 7 P.M. We will return at 8 A.M. Tomorrow May 21. We apologize for the inconvenience and appreciate your patience during this time of expansion.
Update (12:25AM): Maintenance complete.
Beginning tonight at midnight we will be performing software upgrades on equipment serving Fusion and FlexLink customers in Santa Rosa. Expected downtime for this operation is around 15 minutes.