Month: August 2016

Various Cities – Fusion/FlexLink Intrusive Maintenance

Beginning tonight, at midnight, we will be performing software upgrades on equipment serving Fusion/FlexLink customers in the following cities. Expected downtime is around 20 minutes.

Albany, Alameda, Antioch, Berkeley, Benecia, Brentwood, Bishop Ranch, Concord, Cordelia, Clayton, Danville, Fremont, Hercules, Hayward, Lafayette, Livermore, Martinez, Moraga, Oakland, Oakley, Orinda, Pleasanton, Pittsburg, Richmond, San Leandro, San Ramon, Union City, Walnut Creek

Various Cities – Fusion/FlexLink Intrusive Maintenance

Update (12:55AM) : Maintenance Complete

Beginning tonight, at midnight, we will be performing software upgrades on equipment serving Fusion/FlexLink customers in the following cities. Expected downtime is around 20 minutes.

Fort Bragg, Larkspur, Mill Valley, Napa, San Rafael, Sausalito, Saint Helena, Tiburon, Vallejo, Yountville

  • NOC

West Sacramento Equipment Failure

Update: Our tech arrived on site, repaired the equipment and restored connectivity.

Update: ETR is 7:00PM

An equipment failure is causing a loss of connectivity for customers in West Sacramento.  We are dispatching a tech to repair the issue.

 

-Michael

Various Cities – Fusion/FlexLink Intrusive Maintenance

Update (1:15AM): Maintenance complete.

Beginning tonight, at midnight, we will be performing software upgrades on equipment serving Fusion/FlexLink customers in a number of north bay area cities including Petaluma, Cotati, Rohnert Park, Windsor, Sebastopol, Occidental, Guerneville, Healdsburg, Cloverdale, Ukiah, Mendocino, and Fort Bragg. Expected downtime is around 20 minutes for this operation.

  • Robbie

North Bay Fusion Maintenance

Tonight, August 4, starting at 11:59pm, we will be performing maintenance on equipment serving a subset of Fusion and FlexLink subscribers in Healdsburg and San Francisco. Expected downtime is 15 minutes.

Update(12:31am): Maintenance complete

-Tomoc

Fusion Fiber Voice Maintenance – Brentwood and San Francisco Areas

Tonigt, at 11:59pm, we will be performing maintenance on our Fusion Fiber Voice services in the Brentwood and San Francisco areas.  The estimated maintenance window is 2 hours.  Customers may experience a  2-3 minute loss of voice services during the maintenance window.

-Network Engineering

Update: This work will be postponed till tomorrow night, 8/4/2016 at 11:59pm

Update: 1:09am 8/4/2016 – Maintenance is now complete

-Network Engineering

Fusion Fiber Maintenance – Sebastopol

Tonight at 11:59pm we will preforming equipment upgrades for Fusion Fiber customers in Sebastopol.  Estimated time to complete the maintenance is around 2 hours.  Actual downtime for customers should be 15-20 minutes as the equipment reboots during the maintenance window.

-Network Engineering

Update: 12:57am – Maintenance is now complete

-Network Engineering