Month: November 2016

Call Data Reporting Server Maintenance

Update: Service is restored.

Call statistics and reporting is currently offline for maintenance related to our earlier work on the server. Until service is restored call records will not available via Member Tools. We should have the server back online shortly and will update this status post at that time. Thank you

Call Statistics Outage

Update: The server is back online.

Our database server which handles call statistics and reporting is currently offline due to an issue during routine maintenance. Until fixed, call records will not available via Member Tools. We are working to bring the server online.

Non-Intrusive Flexlink Hosted Voice Maintenance

Tonight, 11/2/2016 at 7pm we will be updating the equipment that runs Commportal for our Enterprise Flexlink Hosted Voice services.  During this time you will not be able to log into Commportal or access commportal from Member Tools.  This will not impact phone calls.  The maintenance window is 1 hr, expected downtime is 15 minutes.

Network Engineering

Update(7:42pm) – Maintenance is now complete.