Month: May 2018

Support Closing Early 5/4

Sonic Support will be closing early Friday, 5/4/2018, at 7pm for our Sonic LAN party.

Our 24×7 network operations team will remain on call for our Enterprise, dedicated circuit and colocated customers.

Support will return Saturday 5/5 to our normal working hours, 8am to 10pm.

-Dan & Support

System Maintenance

Update: Maintenance complete

 

Tonight at 11:59pm we will be performing upgrades to various systems. Any interruption to services will be brief, and we expect to complete the maintenance within 1 hour.

-Sonic System Operations

San Francisco Flexlink Maintenance

Update: This maintenance is now complete

Tonight 5/2/2018 starting at 12:00am we will be performing maintenance on equipment that serves a subset of our Flexlink Ethernet customers based in San Francisco. This window is scheduled for 2 hours. During this time circuits may experience a brief interruption of service. This post will be updated once the maintenance is complete.

 

– Network Operations

Phone Switch Maintenance

Tonight starting at 11:59 pm we will be doing maintenance on our phone switch. We do not expect any service impacts.

 

~Network Engineering

 

Update: 3 am Maintenance is complete.