Tonight 3/28/2019 at 11:59 PM we will be performing maintenance on our phone switch. No service interruptions is expected as a result of this maintenance. The window for this maintenance is 2 hours.
~Network Engineering
Update: 12:31 AM Maintenance is complete.
Update: (1:40AM). Maintenance is complete.
Tonight (3/26/19) at around 11:59PM, we will be power upgrades in a key facility. This work should not cause any customer impact, but given it’s proximity to other critical infrastructure, there is a nominal chance of unintended events. Our engineering team will be closely monitoring the procedure to ensure the work goes smoothly and quickly as possible.
-NOC Engineering
Tonight 3/25/2019 at 11:59 PM we will be performing maintenance on our
phone switch. No service interruptions is expected as a result of this maintenance. The window for this maintenance is 1 hour.
~Network Engineering
Update: 1:59 AM Maintenance is completed.
Tonight 3/21/2019 at 11:59 PM we will be performing maintenance on our
phone switch. No service interruptions is expected as a result of this maintenance. The window for this maintenance is 1 hour.
~Network Engineering
Update: 3:44 AM Maintenance is complete.
Tomorrow (3/21/19) at 11:59PM, we will be performing upgrades on equipment serving Fusion Fiber customers in the Mission and Richmond districts of San Francisco. Connectivity will be impacted for customers during the course of this work. Our maintenance window will commence until 4:00AM, but we expect actual customer downtime of less than 60 minutes.
-Network Engineering
Update(12:50am) Maintenance is now complete
Today at 12:12 maintenance in one of our central offices caused a number of calls to drop. Traffic has moved to a back up route and voice traffic has been restored.
~Network Engineering
Tonight at 11:00pm we will be applying updates to various systems, including Member Tools, customer SQL databases, Webmail, as well as our VPN server. We expect any downtime to services to be brief and to complete the maintenance within 2 hours.
Tonight 3/18/2019 at 11:59 PM we will be performing maintenance on our
phone switch. No service interruptions is expected as a result of this maintenance. The window for this maintenance is 1 hour.
~Network Engineering
Update: 12:22 AM Maintenance is completed.
Tomorrow (3/14/19) at around 1:00PM, we will be removing decommissioned network hardware from a key facility. This work should not cause any customer impact, but given it’s proximity to other critical infrastructure, there is a nominal chance of unintended events. Our engineering team will be closely monitoring the procedure to ensure the work goes smoothly and quickly as possible.
-NOC Engineering
Tonight 3/13/2019 at 11:59 PM we will be performing maintenance on our phone switch.
No service interruptions is expected as a result of this maintenance. The
window for this maintenance is 1 hour.
~Network Engineering
Update: 12:20 AM Maintenance is complete.