Update: Maintenance is complete.
Tonight beginning at 11pm we will be applying upgrades to multiple hosts including our customer sql database servers and our shell server. Any down time should be very brief and we expect to complete the maintenance within 2 hours.
Update 2:05AM: Maintenance has been successfully completed for the night.
Tuesday, February 11, starting at 11:59pm, we will be performing maintenance on core equipment serving the Los Angeles Sonic network. Brief customer connectivity interruptions may occur during this work, but minimal impact is expected. This maintenance window is 4 hours.
-Network Engineering
Update: This has been postponed until tomorrow night, 2/12/2020.
Tomorrow night, 2/11/2020, beginning at 11:59PM, we will be performing maintenance on equipment serving a small subset of legacy DSL customers in northern California. Expected downtime is less than 45 minutes.
Update: Maintenance complete.
Tonight beginning at 11pm we will be performing system maintenance on a subset of servers including our custom hosting platform. Any service interruptions should be very brief and we expect to complete the maintenance within 2 hours.
Update 1:08AM: Tonight’s maintenance is now complete. Customers may have experienced a brief connectivity interruption, which we quickly identified and mitgated.
Tuesday, February 4, starting at 11:59pm, we will be performing maintenance on core equipment in the Los Angeles Sonic network. No customer impact is expected. This maintenance window is 4 hours.
-Network Engineering