Update (7/10) 1:33AM This maintenance has been successfully completed.
Thursday, July 9, starting at 11:59 PM, we will be performing intrusive maintenance affecting Fusion and FlexLink copper customers in Concord, Fairfield, Ignacio, Saint Helena, Larkspur, Guerneville. Expected down time within the maintenance window is approximately 30 min. The maintenance window is 3 hours.
-Network Engineering
Update (7/9) 1:54AM This maintenance has been successfully completed.
Wednesday, June 8, starting at 11:59 PM, we will be performing intrusive maintenance affecting Fusion and FlexLink copper customers in Windsor, Cotati, Livermore, Moss Beach, Pleasanton, Scotts Valley. Expected down time within the maintenance window is approximately 30 min. The maintenance window is 3 hours.
-Network Engineering
Update (7/7) 2:34AM This maintenance has been successfully completed.
Tomorrow (7/6) starting at 11:59PM we will be performing maintenance on core routers serving our Los Angeles network. We do not expect this work to cause any customer impact. The maintenance window is 3 hours.
-Network Engineering
Update (7/3) 2:07AM This maintenance has been successfully completed.
Tonight (7/2) starting at 11:59PM we will be performing maintenance on core routers serving our Los Angeles network. We do not expect this work to cause any customer impact. The maintenance window is 3 hours.
-Network Engineering
Our customer care team will be closing at 5pm Saturday, 7/4/2020, at 5pm.
The 24×7 network operations team will remain on call for our Enterprise, dedicated circuit and colocated customers.
Support will return Sunday, 7/5 to our normal working hours, 8am to 10pm.
-Dan & Support