Month: December 2021

Phone Switch Maintenance

Update: Maintenance is canceled.

 

Dec 28th 2021 at 11:59 PM we will be performing maintenance on our phone switch. No service interruptions are expected as a result of this maintenance.  The window for this maintenance is 5 hours.

~Network Engineering

Rohnert Park – Sonic Business Fiber Intrusive Maintenance

Update 12:48AM: This maintenance has been completed.

Update2: This has been re-scheduled for tomorrow again, starting at 11:59PM.

Update: This maintenance has been cancelled.

Thursday, December 16th, starting at 11:59PM, we will be performing intrusive maintenance affecting a subset of Sonic Business Fiber services in the Rohnert Park business parks. Expected downtime within the maintenance window is approximately 30 minutes. The maintenance window is 4 hours.

-Network Engineering

Rohnert Park – Sonic Business Fiber Intrusive Maintenance

Update 1:34AM: This maintenance has been completed.

Thursday, December 9th, starting at 11:59PM, we will be performing intrusive maintenance affecting a subset of Sonic Business Fiber services in the Rohnert Park business parks. Expected downtime within the maintenance window is approximately 30 minutes. The maintenance window is 2 hours.

-Network Engineering

Systems Maintenance

Update: Maintenance complete 1053 PM PST.

Tonight beginning at 10PM PST we will be applying updates to our customer VPN.  Downtime to affected services should be very brief, and we expect to complete the maintenance within 1 hour.

Santa Cruz, Scotts Valley, Moss Beach, Santa Clara and Palo Alto – Intrusive Maintenance for Fusion and FlexLink Copper Services

Update 12/09/21 2:00AM: This maintenance is now complete.

Update – Wednesday, 12/8/2021, starting at 11:59 PM

Wednesday, 12/8/2021, starting at 12:00 AM, we will be performing intrusive maintenance affecting Fusion and FlexLink copper customers in Santa Cruz, Scotts Valley, Moss Beach, Santa Clara and Palo Alto. Expected down time within the maintenance window is approximately 30 min. The maintenance window is 2 hours.

-Network Engineering

Systems Maintenance

Update: Maintenance complete.

Tonight beginning at 10 PM PST we will be performing maintenance on our customer shell server.  We expect the downtime to be very brief and the maintenance should be completed within 1 hour.