Month: July 2023

Maintenance in Oakland

Update 3:25 AM Maintenance is complete.

August 1st at 3 AM we will be performing maintenance on equipment serving a small subset of fiber customers in Oakland. Expect down time is less than 15 mins.

 

~Network Engineering

Systems Maintenance

Update: Maintenance was completed at 11PM PST

Tonight beginning at 10PM PST we will be applying upgrades to our customer VPN cluster.  Any downtime to effected services is expected to be brief and we estimate the operations should be concluded within 1 hour.

Systems Maintenance

Update: 10:16 PM PST Maintenance complete

Tonight beginning at 10pm PST we will be performing maintenance on our customer VPN cluster which will result in clients being disconnected for a brief period.  The expected downtime should be brief, and we expect to complete the maintenance within 1 hour.

Oakland – Residential Fiber Non Intrusive Maintenance

Update: 12:12AM: This maintenance is now complete.

Wednesday night, July 5th at 11:59 pm we will be updating IPv6 Delegated Prefix Length to /56 in the Oakland area for residential services. This will not interrupt IPv4 internet access, however, your IPv6 addresses will take a hit as they get new bindings. The maintenance window is 2 hours and we expect no disruption to internet access.

-Network Engineering

San Jose – Residential Fiber Non Intrusive Maintenance

Update(12:12) maintenance is now complete

Wednesday night, July 5th at 11:59 pm we will be updating IPv6 Delegated Prefix Length to /56 in the San Jose area for residential services. This will not interrupt IPv4 internet access, however, your IPv6 addresses will take a hit as they get new bindings. The maintenance window is 2 hours and we expect no disruption to internet access.

-Network Engineering