Month: October 2023

Forums software upgraded

Tonight on October 23rd, 2023, we installed updates to our forums software on https://forums.sonic.net/. In addition to the forum and backend software upgrades, our forum style (appearance) also got minor updates.

The default style for all forum accounts was set to the new theme as part of the upgrade. If you wish to change back to the forum default, go to the user control panel and change your board style to prosilver at https://forums.sonic.net/ucp.php?i=174.

 

Phone Switch Maintenance

Update: 3:00 AM maintenance is complete.

Oct 23rd, 2023, at 12:01 AM we will be performing maintenance on our phone switch. No voice service interruptions are expected as a result of this maintenance.  Access to commportal.sonic.net will be impacted during the maintenance window. The window for this maintenance is 5 hours.

~Network Engineering

Berkeley Fiber Maintenance

Wednesday 10/18/2023 at 11:59PM we will be conducting intrusive maintenance serving fiber customers in the Berkeley area. Estimated downtime is 10 minutes. The maintenance window is until 4am.

 

-Network Engineering

Phone Switch Maintenance

Update: 3:45 AM Maintenance is complete.

Oct 16th, 2023, at 12:01 AM we will be performing maintenance on our phone switch. No voice service interruptions are expected as a result of this maintenance.  Access to commportal.sonic.net will be impacted during the maintenance window. The window for this maintenance is 5 hours.

~Network Engineering

Phone Switch Maintenance

Update: 4:28 AM Maintenance is complete. Some people may have had issues connecting to commportal.sonic.net during the maintenance window. We are working with the vendor to determine the root cause of this issue.

Oct 5th, 2023, at 12:01 AM we will be performing maintenance on our phone switch. No service interruptions are expected as a result of this maintenance.  The window for this maintenance is 5 hours.

~Network Engineering