Month: November 2024

Sonic Holiday Schedule

Sonic Support will be closing early at 5pm on Thanksgiving, 11/28. The Network Operations team will be open in a reduced capacity and focusing on urgent and critical issues. Billing and Inside Sales will be closed the entire day. Sonic Support, Inside Sales, and Network Operations return at 8am on 11/29. Billing returns at 8am on Monday, 12/02.

Have a happy holiday!

Phone Switch Maintenance

Update: 2:57 AM Maintenance is completed

November 21st, at 12:01 AM we will be performing maintenance on our phone switch. No voice service interruptions are expected as a result of this maintenance. The window for this maintenance is 5 hours.
~Network Engineering

Phone Switch Maintenance

Update: 1:52 AM Maintenance is complete

November 20th, at 12:01 AM we will be performing maintenance on our phone switch. No voice service interruptions are expected as a result of this maintenance. The window for this maintenance is 5 hours.
~Network Engineering

Phone Switch Maintenance

Update: 3:11 AM Maintenance is complete.

November 13th, at 2:00 AM we will be performing maintenance on our phone switch. No voice service interruptions are expected as a result of this maintenance. The window for this maintenance is 3 hours.
~Network Engineering