“Starting March 2nd, we will be updating the firmware of the Grandstream DP750, DP752, WP820, GRP2615, and GRP2616 phones. Part of these changes includes disabling device hot-desking by default. We will roll out these upgrades across our network in stages and aim to complete them by April 29th. The phones will reboot once during the maintenance window of 12 am to 6 am.”
~Network Engineering
Update: 3 AM Maintenance is now complete.
“Starting at 2 AM February 24th we will be updating the commportal.sonic.net website. There will be no voice service impacts, but anyone logged on to commportal.sonic.net may have to log back in after the maintenance. The maintenance window should take 2 hours.”
~Network Engineering
Sonic will be patching the webmail service, due to security fixes noted from an upstream vendor. These fixes include an injection vulnerability, and a way to bypass remote image blocking.
If you notice a service interruption, merely logout and then log back into webmail. Thank you for understanding the need for inconveniencing the reliability of the service.
– The Sonic Systems team