Sonic will be patching the webmail service, due to security fixes noted from an upstream vendor. Â Fixes include:
If you notice a service interruption, merely logout and then log back into webmail.
– The Sonic Systems team
Update: Maintenance complete.
Tonight (3/10/26) beginning at approximately 11pm System Operations will conduct planned maintenance on a database which backs several Sonic services, including Sonic Fax service. During the outage impacted services may fail or display errors. Expected downtime for the operation is approximately 15-30 minutes. An update will be posted here once maintenance is complete.
Between March 5 at 11:40 AM and March 6 at 10:00 AM PST, some DNS queries to ns2.sonic.net (50.0.2.2) were intermittently failing due to stale process state on one of our DNS cluster nodes following a scheduled network migration. The issue has been resolved and service is operating normally. We are updating our post-migration verification procedures to prevent recurrence.