Update: Work is complete as of 6/23/26
Over the next day or so, Sonic Operations will be updating the OS for mirrors.sonic.net in place. This will result in periodic outages as services (and the server itself) will need to be restarted.
An update will be posted here once work is complete.
UPDATE: We have restored OpenVPN service as of 3:00pm PST. Please contact our Support team if you are still experiencing trouble with our VPN service.
Starting approximately 1:00pm PST, our Operations team was alerted to new connections to our VPN service failing. We are currently investigating the cause and working on a solution. We will post an update once the service is back to normal.
— Joe M
Sonic System Operations
Update 6/11 2:32am: This maintenance is now complete.
On June 10th, starting at 11:59pm, we will be performing maintenance on equipment serving the edge of the Sonic network. Customers may experience moments of routing instability, however, no connectivity interruption is expected. This maintenance window is 4 hours.
– Network Engineering
On June 2nd, 2026 our Operations team discovered that emails sent directly from customer Web Hosting sites were being rejected before leaving our network. Over the next 24 hours, we identified and fixed the related firewall and DNS settings to restore service. Per our outbound email logs, we expect most outbound emails from customer websites were rejected between 3:30pm on May 13th, 2026 and 11:00pm on June 3rd, 2026. All systems are confirmed working at this time. If you suspect or know of any problems with email for your Web Hosting service(s), please reach out to our Customer Support team.
— Joe M
System Operations