Author: admin

System Maintenance

UPDATE: Maintenance complete.

Beginning at 11:59pm this evening, Operations will be performing routine system maintenance. The following services may experience brief interruptions:

  • OpenVPN
  • IMAP/POP3
  • IPv6 Tunnels
  • Membertools
  • Custom Hosting Containers
  • Custom Web

Thanks,

SOC

Flexlink Long Range Outage in Albany, CA

This morning Apr 05 at 7:20am a router aggregating Flexlink Long Range customers out of Albany, CA developed problems. We have dispatched a technician to resolve the issue.

Michael

 

Update: 10:25am – Service is now restored.

-Brandon

Sonic Telecom Router Maintenance

Tonight, April 4, starting at 11:59pm, we will be performing maintenance on equipment serving subsets of Fusion and FlexLink customers in the following areas. Expected downtime is 20 minutes.

Affected areas include Brentwood, Forestville, Pittsburg, Oakley, San Carlos, Clayton, Antioch and Los Angeles

Update(3:16am): Due to a software issue, equipment serving Brentwood and Clayton customers are currently unreachable. We are dispatching to restore connectivity immediately.

-Tomoc

 

Update (6:30am): All service has been restored.

-NOC

San Francisco – Fusion/FlexLink Intrusive Maintenance

Update: This maintenance has been postponed until the night of Monday, April 4th.

Beginning tonight at midnight we will be performing upgrades on equipment serving a small portion of customers in San Francisco. Expected downtime for this operation can be up to 2 hours, but is typically under 30 minutes for most customers.

  • Robbie

Bay Area and Los Angeles ATM Maintenance

Tonight, March 31, starting at 11:59pm, we will be performing a maintenance reload of equipment serving some legacy DSL and Business-T customers in the greater bay area and Los Angeles. Expected downtime is 15 minutes.

 

-Tomoc

Sonoma County ASE Router Maintenance

Tonight, March 30, starting at 11:59pm, we will be upgrading infrastructure serving Sonoma County ASE aggregation equipment. Expected downtime is 30 minutes.

Update(1:38AM): Maintenance complete

-Tomoc and Brandon

Berkeley – Fusion/FlexLink Intrusive Maintenance

1:42AM Update: This maintenance is now complete. We encountered some complications during the upgrade and a portion customers in Berkeley experienced longer downtime than anticipated. We apologize for the inconvenience this may have caused.

Beginning tonight at midnight, we will be performing maintenance on equipment serving a subset of Fusion and FlexLink customers in Berkeley. Expected downtime is about 15 minutes.

-Michael

Forestville – Fusion/FlexLink Maintenance

Update (12:40AM): This maintenance is now complete.

Beginning tonight at midnight we will be performing upgrades on equipment serving Fusion and FlexLink customers in the Forestville area. Expected downtime for this operation is around 20 minutes.

  • Robbie