Author: admin

Fri Feb 18 14:55:16 PST 2000 — One of our pop3 servers had problems authenticating users, I restarted the authentication service and all seems to be fine. This would have caused about 10 minutes of ‘Invalid Password’ messages while checking mail. – Steve

Wed Feb 16 09:48:59 PST 2000 — We are testing new V.90 firm ware on our nas24.sonic.net dialup gear. We need a few people to test this out for us. If you currently dial into our 707-522-1003 modem pool and would like to help us out a little, you are welcomed to test out the new gear the dialup number is 707-521-2179. You should check with your operator to make sure this is a local non-toll call for you and Sonic.net is not responsible for any toll charges that may occur. -Steve and Dave

Wed Feb 16 15:43:07 PST 2000 — The multihome member tool is back online. We were integrating the web load balancing into the tool when it broke and it took quite a bit of time and effort to work around the problems encountered. – Kelsey

Mon Feb 14 15:56:56 PST 2000 — We had minor packet loss on our T3 to UUNET this afternoon. UUNET has reset their CSU/DSU on their end and the packet loss has subsided. -Dave

Thu Feb 10 14:42:44 PST 2000 — We have noticed numerous problems with ISDN in Santa Rosa including our own 547-2000 lines and have spoken with Pac Bell. Apparently there was a faulty DCE handler in the Pac Bell switch. Most of our equipment is back online and we expect everything else to be up shortly. This problem manifested with ISDN equipment unable to get D- Channel bonding. – Eli

Wed Feb 9 17:57:12 PST 2000 — All inbound and outbound email is now load balanced with the Alteon AD3 switch. There are four real mail servers, ultra, prop, buzz and sub, which all service SMTP and POP3. The AD3 receives requests for the virtual servers mail.sonic.net and pop.sonic.net and transparently hands those connections to the healthiest real mail server. This means that a single server may go down without any of our customers noticing an interruption in service. We are continuing to work to bring the same kind of redundancy to our web hosting services. The Alteon truly is an awesome addition to our network and enables us to provide faster and more reliable services to our customers. – Kelsey and Eli

Mon Jan 17 11:22:08 PST 2000 — One of our mail servers, ultra.sonic.net had problems this AM, but it was backed up by two other systems, so there was no interruption or delay in email services. -Dane and Kelsey

Thu Jan 13 15:22:51 PST 2000 — We upgraded our skycache satellite downlink from 3Mbit/s to 10Mbit/s today. Our news server and akamai servers are fed through this feed and should perform better as a result. — Kelsey and Eli.

Thu Jan 13 15:01:45 PST 2000 — We had to reboot our core router mega this afternoon. This accounted for about 5 minutes of downtime. We encountered a bug in the IOS software while trying to shape our network traffic load. Eli and Scott are currently working with Cisco to make sure that it doesn’t happen again. — Eli, Scott, and Kelsey.

Sun Jan 9 23:24:11 PST 2000 — Some serious issues at our UUNet upstream router has caused some intermittent connectivity problems – UUNet engineers and Sonic’s staff are working to resolve this, it appears that the core UUNet router at San Jose experienced a failure, and has been repaired. — Eli, Steve.