Author: Andrew Mayfield

Sonic Support, Billing, and Sales will be closing early on 12/24 at 5pm, and will be closed on 12/25. We return to normal operating hours on 12/26 at 8:00am.

Have a happy holiday!

Sonic Support will be closing early on Thanksgiving, 11/23/2023, at 5:00pm and will return Friday, 11/24/2023, at 8:00am. Sonic Sales will be closed on Thanksgiving and will also return Friday at 8:00am. Sonic Billing will be closed on Thanksgiving and Friday, they will return Monday, 11/27/2023, at 8:00am.

Have a happy holiday!

– Sonic

Sonic will be closing early on Thursday, 8/3/2023, at 4pm to celebrate our 29th birthday! We will return on Friday, 8/4/2023, to our normal operating hours.

Our 24×7 network operations team will remain on call for our Enterprise, dedicated circuit and colocated customers.

Our customer care team will be closing at 5pm on Tuesday, 7/4/2023.

The 24×7 network operations team will remain on call for our Enterprise, dedicated circuit and colocated customers.

The customer care team will return Wednesday, 7/5 to our regular operating hours, 8am to 10pm.

-Sonic Support

Sonic Support will be closing early on 12/24 at 5pm, and will be closed on 12/25. Support returns to normal operating hours on 12/26 at 8:00am.

Have a happy holiday!

Sonic Support will be closing early at 5:00pm on Thanksgiving. Support will return to our normal operating hours of 8:00am to 10:00pm on 11/25.

Have a happy holiday!

– Sonic Support Team

Our customer care team will be closing at 3pm on Friday, 10/14/2022.

The Consumer Sales department will remain open and available for processing orders. Additionally, the 24×7 network operations team will remain on call for our Enterprise, dedicated circuit and colocated customers.

The customer care team will return Saturday, 10/15 to our regular operating hours, 8am to 10pm.

-Sonic Support

Our customer care team will be closing at 5pm on Monday, 7/4/2022.

The 24×7 network operations team will remain on call for our Enterprise, dedicated circuit and colocated customers.

The customer care team will return Tuesday, 7/5 to our regular operating hours, 8am to 10pm.

-Sonic Support

For the month of March Sonic offered our customers free long distance calling to Ukraine, and retroactively reimbursed all calls to Ukraine made in February. We are extending this offer of free long distance calling to Ukraine through the month of April.

Update 1:55pm – This issue has been resolved. Thank you for your patience, we apologize for any inconvenience this may have caused.

We are experiencing an intermittent issue receiving calls to our Call Center. We are working with our vendor to resolve the issue as soon as possible. Customer Care can still be reached via email and SMS.

– Sonic Support