Author: brian.jenkins@sonic.com

VoIP Phone Maintenance

“Starting March 2nd, we will be updating the firmware of the Grandstream DP750, DP752, WP820, GRP2615, and GRP2616 phones. Part of these changes includes disabling device hot-desking by default. We will roll out these upgrades across our network in stages and aim to complete them by April 29th. The phones will reboot once during the maintenance window of 12 am to 6 am.”

 

~Network Engineering

commportal.sonic.net website update

Update: 3 AM Maintenance is now complete.

“Starting at 2 AM February 24th we will be updating the commportal.sonic.net website. There will be no voice service impacts, but anyone logged on to commportal.sonic.net may have to log back in after the maintenance. The maintenance window should take 2 hours.”

 

~Network Engineering

Phone Switch Maintenance

Update: 3:54 AM Maintenance is completed

March 12th, at 2:00 AM we will be performing maintenance on our phone switch. No voice service interruptions are expected as a result of this maintenance, but commportal.sonic.net will be unavailable for 5 minutes during this maintenance window. The maintenance window for this is 3 hours.

~Network Engineering

Phone Switch Maintenance

Update: 4:00 AM Maintenance is completed.

March 11th, at 2:00 AM we will be performing maintenance on our phone switch. No voice service interruptions are expected as a result of this maintenance, but commportal.sonic.net will be unavailable for 5 minutes during this maintenance window. The maintenance window for this is 3 hours.

~Network Engineering

Phone Switch Maintenance

Update: March 4th, 2:50 AM Maintenance is complete.

March 4th, at 2:00 AM we will be performing maintenance on our phone switch. No voice service interruptions are expected as a result of this maintenance, but commportal.sonic.net will be unavailable for 5 minutes during this maintenance window. The maintenance window for this is 3 hours.

~Network Engineering

Phone Switch Maintenance

Update: 12:20 AM Maintenance is completed.

January 14th, at 12:01 AM we will be performing maintenance on our phone switch. No voice service interruptions are expected as a result of this maintenance. The window for this maintenance is 4 hours.

~Network Engineering

Phone Switch Maintenance

Update: 1:30 AM Maintenance is complete

December 11th, at 12:01 AM we will be performing maintenance on our phone switch. No voice service interruptions are expected as a result of this maintenance. The window for this maintenance is 3 hours.
~Network Engineering

Phone Switch Maintenance

Update: 2:57 AM Maintenance is completed

November 21st, at 12:01 AM we will be performing maintenance on our phone switch. No voice service interruptions are expected as a result of this maintenance. The window for this maintenance is 5 hours.
~Network Engineering

Phone Switch Maintenance

Update: 1:52 AM Maintenance is complete

November 20th, at 12:01 AM we will be performing maintenance on our phone switch. No voice service interruptions are expected as a result of this maintenance. The window for this maintenance is 5 hours.
~Network Engineering

Phone Switch Maintenance

Update: 3:11 AM Maintenance is complete.

November 13th, at 2:00 AM we will be performing maintenance on our phone switch. No voice service interruptions are expected as a result of this maintenance. The window for this maintenance is 3 hours.
~Network Engineering