Author: Joe Muller

System Maintenance – OpenVPN Service

Update: Maintenance complete.

Tonight, June 8th, at 10:30pm, System Operations will be adding additional capacity to our OpenVPN (ovpn.sonic.net) cluster. This may briefly take the service offline. We will be monitoring carefully and anticipate all work to be complete by 11pm.

— Joe M

System Maintenance – OpenVPN Service

Update: Maintenance is now complete.

Tonight, June 3rd, at 11pm, System Operations will take our OpenVPN (ovpn.sonic.net) service down briefly to make configuration changes. This should take no longer than 30 minutes.

System Maintenance – OpenVPN Service

Update: The OpenVPN service is now back online.

Tonight, June 1st, at 11pm, System Operations will take our OpenVPN (ovpn.sonic.net) service down briefly to make configuration changes. This should take no longer than 30 minutes.

System Maintenance – OpenVPN Service

UPDATE: This work is now complete.

Tonight, May 11th, at 11pm, System Operations will take our OpenVPN (ovpn.sonic.net) service down briefly to make configuration changes. This should take no longer than 30 minutes.

— Joe @ System Operations

System Maintenance

Update: Maintenance complete.

The System Operations team will be applying security updates to several servers tonight from 10pm to midnight.
This may result in temporary issues reaching Webmail, Member Tools, and the Forums. We will post an update when work is complete.

— Joe M

Webmail Outage (Resolved)

Webmail was unavailable or otherwise slow from approximately 3am – 9am this morning (May 8th). The Operations team was able to isolate the problem and is taking steps to improve monitoring going forward.
— Joe @ System Operations

System Maintenance

Update: Maintenance complete.

We will be applying updates to a number of services, starting at 11pm this evening, January 18th. Customers may experience a brief interruption in some services while work is being performed.

— Joe @ System Operations