Update: This maintenance has been postponed
On the Mourning of 8/20 at 5:00 AM we will performing intrusive upgrades on our faxback server, which provides faxes for our Enterprise customers. Downtime is expected to be about 2 hours.
-Network Engineering
Update: 12:12am Maintenance complete
August 19th 2020 at 11:59 PM we will be performing maintenance on our phone switch. No service interruptions are expected as a result of this maintenance. The window for this maintenance is 4 hours.
~Network Engineering
Update: 12:25am Maintenance complete
Tonight beginning at 11:59pm we will be replacing a redundant management card on transport equipment serving the Sacramento area. No downtime is expected. The maintenance window is 4 hours.
Update (7/14) 12:15AM This maintenance has been successfully completed.
Monday, July 13, starting at 11:59 PM, we will be performing intrusive maintenance affecting Fusion and FlexLink copper customers in Placentia. Expected down time within the maintenance window is approximately 30 min. The maintenance window is 4 hours.
-Network Engineering
Tomorrow Mourning 7/7 at 5:00 AM we will performing intrusive upgrades on our faxback server, which provides faxes for our Enterprise customers. Downtime is expected to be about 2 hours.
-Network Engineering
Due to maintenance, our faxback server is currently down. We are expeditiously working on getting this restored. ETR is roughly 1 hour.
-Network Operations
Our faxback server is fully operational again, and faxing services have been restored.
-Network Operations
Update (7/10) 1:33AM This maintenance has been successfully completed.
Thursday, July 9, starting at 11:59 PM, we will be performing intrusive maintenance affecting Fusion and FlexLink copper customers in Concord, Fairfield, Ignacio, Saint Helena, Larkspur, Guerneville. Expected down time within the maintenance window is approximately 30 min. The maintenance window is 3 hours.
-Network Engineering
Update (7/9) 1:54AM This maintenance has been successfully completed.
Wednesday, June 8, starting at 11:59 PM, we will be performing intrusive maintenance affecting Fusion and FlexLink copper customers in Windsor, Cotati, Livermore, Moss Beach, Pleasanton, Scotts Valley. Expected down time within the maintenance window is approximately 30 min. The maintenance window is 3 hours.
-Network Engineering
This maintenance has been postponed.
Wednesday, July 1, starting at 11:59 PM, we will be performing intrusive maintenance affecting Fusion and FlexLink copper customers in Concord, Fairfield, Ignacio, Saint Helena, Larkspur, Guerneville, Cotati, Windsor. Expected down time within the maintenance window is approximately 30 min. The maintenance window is 3 hours.
-Network Engineering
Update 4:07am – Service has been restored
Update 1:30am – During tonight’s maintenance a piece of equipment failed in Hercules, we are dispatching a tech to replace now
Tuesday, June 30, starting at 11:59 PM, we will be performing intrusive maintenance affecting Fusion and FlexLink copper customers in Cordelia, Hercules, Livermore, Moraga, Moss Beach, Pleasanton, Scotts Valley. Expected down time within the maintenance window is approximately 30 min. The maintenance window is 3 hours.
-Network Engineering
Update: 2:22 AM Maintenance is completed.
Thursday, June 25, starting at 11:59 PM, we will be performing intrusive maintenance affecting Fusion and FlexLink copper customers in Napa, Davis, Tiburon, Orinda, Bishop Ranch, Cloverdale, San Ramon. Expected down time within the maintenance window is approximately 30 min. The maintenance window is 3 hours.
-Network Engineering