Category: Fusion

San Francisco, Oakland, Mountain View – Flexlink and Fusion Intrusive Maintenance

Tonight starting at midnight we will be performing maintenance on a small subset of Fusion and Flexlink customers served out of the San Francisco, Oakland, Mountain View areas.  The maintenance window for this operation is 5 hours with expected customer downtime of 15-20 minutes while the equipment is being swapped out and rebooted.

– Network Engineering

Update – Maintenance was completed around 4am.

Fort Bragg, Mendocino – Fusion and Flexlink Intrusive Maintenance

Tonight starting at midnight we will be performing maintenance on Fusion and Flexlink customers served out of the Fort Bragg and Mendocino areas.  The maintenance window for this operation is 4 hours with expected customer downtime of 15-20 minutes while the equipment is being swapped out and rebooted.

– Network Engineering

Update – Maintenance was completed around 3:30am

Rohnert Park – Fusion and Flexlink Maintenance

Tonight starting at midnight, we will be performing maintenance on a subset of Fusion and Flexlink customers in the Rohnert Park area.  Due to redundant Sonic infrastructure, the maintenance should be non-impactful, however it is possible that customers could experience minor packet loss for a very brief moment.  The expected maintenance window will be 2 hours.

-Network Engineering

update(12:53am) Maintenance is now complete.

Santa Rosa – Fusion/FlexLink Intrusive Maintenance

Beginning tonight at midnight we will be performing software upgrades on equipment serving Fusion and FlexLink customers in Santa Rosa. The maintenance window for this procedure is 12:00AM-6:00AM however expected downtime for customers is around 15 minutes.

  • Network Engineering

San Francisco – Fusion Fiber Maintenance

Update (12:49AM): Maintenance complete

Tonight at midnight, we will be rebooting a piece of equipment that will affect a very small subset of customers in the San Francisco area.  Expected downtime is 10-15 minutes.

-Network Engineering

Update: The maintenance was complete at 12:30am

San Francisco – Fusion Fiber Maintenance

Starting tonight at midnight (9/7/2017), we will be performing maintenance affecting a very small subset of customers in the San Francisco area.  The maintenance window is 1 hour with expected customer downtime of 30 minutes.

-Network Engineering

Update(12:45) – The maintenance window has been extended for another hour.

Update(1:56am) – Maintenance is now complete

-Brandon

 

Saint Helena – Fusion/FlexLink Intrusive Maintenance

Update (12:22AM): Maintenance complete

Beginning tonight at midnight, we will be performing upgrades on equipment serving Fusion and Flexlink customers in Saint Helena. Expected downtime for this operation can be up to 2 hours, but is typically less than 15 minutes for most customers.

-Network Engineering