Category: Fusion

San Francisco – Fusion/FlexLink Intrusive Maintenance

Update (1:38AM): Maintenance Complete

Beginning tonight at midnight, we will be performing upgrades on equipment serving a small subset of Fusion and Flexlink customers in San Francisco. Expected downtime for this operation can be up to 2 hours, but is typically less than 30 minutes for most customers. This maintenance will not affect any Fusion Fiber customers.

-Network Engineering

Ukiah — Fusion/Flexlink Intrusive Maintenance

Update (1:45) Maintenance complete.

Tonight, 12/28/2016, at midnight we will be conducting maintenance effecting Fusion and Flexlink customers in the Ukiah area.  Expected downtime is somewhere around 15-30 minutes while equipment is rebooting.

-Network Engineering

San Francisco – Fusion/FlexLink Intrusive Maintenance

Update (12:42AM): Maitenance complete.

Beginning tonight at midnight, we will be performing upgrades on equipment serving a subset of Fusion and Flexlink customers in San Francisco. Expected downtime for this operation can be up to 2 hours, but is typically less than 30 minutes for most customers. This maintenance will not affect any Fusion Fiber customers.

-Network Engineering

Petaluma – Fusion/FlexLink Intrusive Maintenance

Update (1:56AM): Maintenance complete

Beginning tonight at midnight, we will be performing upgrades on equipment serving Fusion and Flexlink customers in Petaluma. Expected downtime for this operation can be up to 2 hours, but is typically less than 30 minutes for most customers.

-Network Engineering

Northern California Telecom Maintenance

Tonight, starting at midnight, we will be performing maintenance on equipment serving our Northern California Telecom network. No downtime is expected, however some customers may experience brief periods of routing instability.

Update(11:11pm): Maintenance postponed until tomorrow night at midnight

Update(12/1 4:51am): Maintenance is now complete. An equipment failure during this maintenance caused a disruption of service for customers with Fiber SSE services.

-Tomoc

Sacramento Area – Fusion/FlexLink and Legacy DSL Maintenance

Update(1:50AM): Maintenance complete.

Beginning tonight, at midnight, we will be performing maintenance on equipment that provides transport for all Fusion/FlexLink and legacy DSL services in the Sacramento area. We do not expect any downtime from this operation though users may notice some routing changes.

  • Network Engineering

Ukiah – Fusion/FlexLink Intrusive Maintenance

Update (1:13AM): Maintenance complete

Beginning tonight at midnight, we will be performing upgrades on equipment serving Fusion and Flexlink customers in Ukiah. Expected downtime for this operation can be up to 2 hours, but is typically less than 30 minutes for most customers.

-Network Engineering

Service Outage – Fusion Fiber San Francisco

Update: Service was restored at approximately 5:30PM.

 

We are experiencing issues with a piece of equipment that serves Fusion Fiber customers at 45 Lansing in San Francisco.  This is unrelated to the emergency maintenance that was required earlier today.  A replacement of equipment may be necessary.  We will update when more information is available.

Network Engineering

Emergency Maintenance – Fusion Fiber San Francisco

We are going to replace a piece of problematic equipment serving a subset of  Fusion Fiber customers at the 45 Lansing building in San Francisco.  ETR is 1 hour.  Expect 20-30 minutes of downtime while the equipment is swapped and devices reboot.

Network Engineering

Update (3:08pm) – Maintenance complete

San Francisco & Oakland – Fusion/FlexLink Intrusive Maintenance

Update (1:38AM): Maintenance complete

Beginning tonight at midnight, we will be performing maintenance on equipment serving a subset of Fusion and FlexLink customers in San Francisco and Oakland. This maintenance is for copper based services only, and Fusion Fiber customers will be unaffected. Downtime is expected to be about 15 minutes.

-Network Engineering