Category: Fusion

Various Cities – Fusion/FlexLink Intrusive Maintenance

Beginning tonight, at midnight, we will be performing software upgrades on equipment serving Fusion/FlexLink customers in the following cities. Expected downtime is around 20 minutes.

Albany, Alameda, Antioch, Berkeley, Benecia, Brentwood, Bishop Ranch, Concord, Cordelia, Clayton, Danville, Fremont, Hercules, Hayward, Lafayette, Livermore, Martinez, Moraga, Oakland, Oakley, Orinda, Pleasanton, Pittsburg, Richmond, San Leandro, San Ramon, Union City, Walnut Creek

Various Cities – Fusion/FlexLink Intrusive Maintenance

Update (12:55AM) : Maintenance Complete

Beginning tonight, at midnight, we will be performing software upgrades on equipment serving Fusion/FlexLink customers in the following cities. Expected downtime is around 20 minutes.

Fort Bragg, Larkspur, Mill Valley, Napa, San Rafael, Sausalito, Saint Helena, Tiburon, Vallejo, Yountville

  • NOC

West Sacramento Equipment Failure

Update: Our tech arrived on site, repaired the equipment and restored connectivity.

Update: ETR is 7:00PM

An equipment failure is causing a loss of connectivity for customers in West Sacramento.  We are dispatching a tech to repair the issue.

 

-Michael

Various Cities – Fusion/FlexLink Intrusive Maintenance

Update (1:15AM): Maintenance complete.

Beginning tonight, at midnight, we will be performing software upgrades on equipment serving Fusion/FlexLink customers in a number of north bay area cities including Petaluma, Cotati, Rohnert Park, Windsor, Sebastopol, Occidental, Guerneville, Healdsburg, Cloverdale, Ukiah, Mendocino, and Fort Bragg. Expected downtime is around 20 minutes for this operation.

  • Robbie

Fusion Fiber Voice Maintenance – Brentwood and San Francisco Areas

Tonigt, at 11:59pm, we will be performing maintenance on our Fusion Fiber Voice services in the Brentwood and San Francisco areas.  The estimated maintenance window is 2 hours.  Customers may experience a  2-3 minute loss of voice services during the maintenance window.

-Network Engineering

Update: This work will be postponed till tomorrow night, 8/4/2016 at 11:59pm

Update: 1:09am 8/4/2016 – Maintenance is now complete

-Network Engineering

Healdsburg – Fusion/FlexLink Intrusive Maintenance

Update (3:05 AM): Maintenance complete

Beginning tonight at midnight, we will be performing upgrades on equipment serving Fusion and Flexlink customers in Healdsburg. Expected downtime for this operation can be up to 2 hours, but is typically under 30 minutes for most customers.

-Michael