Update (1:15Am): This maintenance is now complete.
This evening, beginning at 11:59PM, we will be performing intrusive maintenance on equipment serving Fusion and FlexLink customers in San Jose, Mountain View, Sunnyvale, Santa Clara, Milpitas, and Morgan Hill. Expected downtime is less than 15 minutes. A small portion of customers may need to reboot their DSL modems after these code upgrades take place.
– Robbie
Update(12:14AM): This maintenance is now complete.
This evening, beginning at 11:59PM, we will be performing intrusive maintenance on equipment serving Fusion and FlexLink customers in Capitola, Aptos, and Tiburon. Expected downtime is less than 15 minutes. A small portion of customers may need to reboot their DSL modems after these code upgrades take place.
– Robbie
Tomorrow morning 8/19/2014 at 2:30AM PDT we will begin performing some maintenance on a cards serving Flexlink customers out of the San Francisco area as well as rebooting a router serving these customers. Expected outage time is 30-45 minutes.
-Tim J.
Update(4:10PM): The faulty hardware has been replaced and all voice and data connectivity restored.
Update (4:30AM): This maintenance is now complete. However, an issue remains with a single card leaving around 20 customers offline at this time. We are still working on a solution and will update when the issue has been resolved.
This evening, beginning at 11:59PM, we will be performing intrusive maintenance on equipment serving Fusion and FlexLink customers in Santa Cruz, Scotts Valley, Moss Beach and Watsonville . Expected downtime is less than 15 minutes. A small portion of customers may need to reboot their DSL modems after these code upgrades take place.
– Robbie
Update( 12:45AM ): This maintenance is now complete.
This evening, beginning at 11:59PM, we will be performing intrusive maintenance on equipment serving a small portion of Fusion and FlexLink customers in Oakland. Expected downtime is less than 15 minutes.
– Robbie
A portion of users in the Oakland area may notice an up to a 10 minute interruption in their service while we perform a emergency maintenance procedure in the area. We apologize in advance for any inconvenience this may cause.
– Robbie
This morning, roughly for the hour between 8:00am-9:00am, Fusions users in eastern Santa Rosa where unable to use their connection due to an issue with DHCP. We have located the problem and will be working with our vendor to prevent this issue from coming up again.
– Noc
Update (3:20AM): This maintenance is now complete. A very small number of customers in the Berkeley area are currently offline due to a failed ADSL2+ card. We are dispatching a technician first thing in the morning to replace the problematic card.
This evening, beginning at 11:59PM, we will be performing intrusive maintenance on equipment serving Fusion and FlexLink customers in Richmond, Albany, Alameda, Oakland and Berkeley . Expected downtime is less than 15 minutes. A small portion of customers may need to reboot their DSL modems after these code upgrades take place.
– Robbie
Update( 1:00AM ): This maintenance is now complete.
This evening, beginning at 11:59PM, we will be performing intrusive maintenance on equipment serving Fusion and FlexLink customers in San Francisco. Expected downtime is less than 15 minutes. A small portion of customers may need to reboot their DSL modems after these code upgrades take place.
– Robbie
Update (1:00AM): This maintenance is now complete.
This evening, beginning at 11:59PM, we will be performing intrusive maintenance on equipment serving Fusion and FlexLink customers in  Sebastopol, Occidental, and Guerneville. Expected downtime is less than 15 minutes. A small portion of customers may need to reboot their DSL modems after these code upgrades take place.
– Robbie