Category: Hosting

DKIM Signing Outbound Email

We began signing outbound mail flows for sonic.net and list.sonic.net several weeks ago and have started to sign all customer owned domains this morning. This should be seamless for most customers, however, in some cases you may receive special instructions from us in order to enable it for your domains. Having aligned DKIM and SPF has become increasingly important to ensure reliable email delivery, especially into large providers like Gmail, Yahoo and Microsoft. We have chosen not to add DMARC records to customer domains at this time.

Please note, that if you use a third-party service provider such as Mailchimp, Constant Contact, Salesforce or Shopify to send email from either your sonic.net or hosted domain you will most likely need to take action to ensure this email will continue to be delivered as expected. Importantly, you will not be able to send mail through a third-party service from a “@sonic.net” address. (These messages can, of course, have a reply-to to your “@sonic.net” address.) If you do use a third-party service, you will need to work with their customer service to ensure your mail flows will not be affected.

Please direct any questions or comments to https://forums.sonic.net

SPF record added to domains with Sonic DNS & Email hosting

Today on August 22, 2022, we added a default SPF (Sender Policy Framework) record to every customer domain name that has Sonic DNS hosting and email hosted with Sonic.

On August 15th, we emailed everyone who would be impacted by this change. The email subject was “Important information about your Sonic domain email hosting” and included a list of domain names that would be updated.

If you did not receive the email or do not have domain email and DNS hosting with Sonic, this notification does not apply to you.

If you received the above notification email and did not opt out or add an SPF record before today, the following SPF record was added to your domain:

"v=spf1 include:mail.sonic.net ~all"

For more information, please see our help document SPF and Sonic. To learn more about SPF, see Sender Policy Framework on Wikipedia.

We made this change to fight spam & phishing and to help ensure reliable email delivery for our domain email customers. SPF tells other email providers that Sonic is authorized to send email on behalf of these hosted domain names.