Category: Maintenance

Los Angeles Area – Non Intrusive Fusion/Flexlink maintenance

Update (6/29) 10:50PM – Due to unforeseen circumstances, this maintenance is being rescheduled,

Next Monday night (6/29) starting at 11:59PM we will be performing maintenance on core routers serving our Los Angeles network. We do not expect this work to cause any customer impact. The maintenance window is 3 hours.

-Network Engineering

Los Angeles Area – Non Intrusive Fusion/Flexlink maintenance

Update (6/24/20) 1:04AM This maintenance is now complete.

Tomorrow night (6/23) starting at 11:59PM we will be performing maintenance on core routers serving our Los Angeles network.  We do not expect this work to cause any customer impact. The maintenance window is 3 hours.

-Network Engineering

 

Sonoma County – Sonic Business Fiber Intrusive Maintenance

Update (Wednesday 5/20): Due to unforeseen circumstances, this maintenance has been postponed to a later date.

Thursday night (5/21) at 11:59 we will be performing maintenance on aggregation equipment serving enterprise Sonic Business Fiber customers throughout Sonoma County.  Expected downtime will be 1 hour. The maintenance window is 4 hours.

-Network Engineering

Emergency Non-Intrusive Core Maintenance

Update(2:42AM): Maintenance is now complete, customers may have experienced a brief period of IPv6 reachability issues to some destinations during this window.

Tonight, May 18, starting at 11:59PM, we will be performing maintenance on equipment serving the edge of the Sonic network. No customer impact is expected. This maintenance window is 4 hours.

Cotati – Fusion/Flexlink Instrusive Maintenance

Update(1:08AM): Maintenance is complete.

Beginning at 11:59PM on this Thursday, May 21, we will be performing intrusive maintenance on equipment serving Fusion and Flexlink customers in the Cotati area. Expected downtime for this operation is around 30 minutes.

Healdsburg – Fusion/Flexlink Maintenance

Update(12:58AM): Maintenance complete

Beginning at 11:59PM on Thursday, May 14th, we will be performing intrusive maintenance on equipment serving a portion of Fusion and FlexLink customers in Healdsburg. The expected downtime is around 15-30 minutes for this operation.

Petaluma – Fusion Fiber Maintenance

Update 5/1 1:05AM – This maintenance is now complete.

Update (4/29 8:45PM) – Due to unforeseen circumstances, tonight’s maintenance has been postponed to tomorrow (4/30).

Tomorrow (4/29) at 11:59PM we will be performing maintenance on network equipment serving our Petaluma Fusion Fiber customers.  We do not expect there to be customer impact during our work.  The maintenance window will be until 3:00AM.

-Network Engineering

Santa Cruz – Emergency Maintenance for Fusion and Flexlink Services

Update(12:13) Maintenance is now complete
Tonight (4/26/20), starting at 11:59 PM, a subset of copper served Fusion and Flexlink customers in the Santa Cruz area will experience a minor service interruption while we perform critical maintenance. The expected downtime is about 30 minutes. The maintenance window will be 2 hours.
– Network Engineering

San Francisco – Fusion Fiber Emergency Maintenance

Update(12:21) Maintenance is now complete
Tonight (4/23/20), starting at 11:59 PM, a subset of Fusion Fiber customers in the Richmond area of San Francisco will experience a brief service interruption while we perform critical maintenance. The expected downtime is about 15 minutes. The maintenance window will be 2 hours.
– Network Engineering