Wednesday, starting at 11:59pm, we will be performing non-intrusive maintenance on core equipment throughout the Northern California Sonic Telecom core network. Maintenance window is 4 hours.
Update (2:10am): Maintenance is now complete, with no customer impact.
– Network Engineering
Today starting at 12:00pm, we will be performing maintenance on core routers in a series of POPs, spanning between Richmond, Vallejo, Napa, and Santa Rosa. This work should be non-intrusive to customer traffic. Estimated maintenance window is 8 hours, and an update will be provided upon completion.
-Network Engineering
Tomorrow night(2/14/18), starting at 11:59PM, a small subset of customers in the San Francisco area will experience a brief service interruption while we perform some maintenance. Expected down time is about 15 minutes while the equipment reboots. The maintenance window will be 2 hours.
– Network Engineering
Update(1:27am) Maintenance is now complete
Tonight beginning at midnight, a small subset of our Business Park Fiber customers may experience a brief interruption in service. The maintenance window is from 12:00am to 1:00am, with a max interruption of 5 minutes.
~Network Operations
Update (12:30AM): Maintenance complete.
Beginning tonight at midnight we will be performing maintenance on equipment serving legacyDSL customers in Northern California. Expected downtime is around 30 minutes for affected customers.
Update (3:40AM): Maintenance complete.
Beginning at 11:00PM on Monday December 11 we will be performing maintenance on some core routing infrastructure. This equipment primarly services legacy DSL customers in Northern California. There is no expected downtime from this operation, however customers may notice some routing changes during the maintenance window.
– Network Engineering
Beginning tonight at midnight we will be performing maintenance on core routing equipment that primarily serves legacy DSL customers. We do not expect any downtime as a result of this operation. Customers may notice brief routing interruptions and changes during the maintenance window.
Next Week, 12/4/2017 at midnight we will be upgrading equipment serving Fusion Fiber customers in the Brentwood area. Expected customer downtime is around 30 minutes while the equipment upgrades and reboots. The maintenance window will be 3 hours.
-Network Engineering
Update(1:11am) This maintenance is now complete
Tonight on 11/14/2017 at 11:59PM, we will be upgrading equipment serving a subset of customers in the San Francisco area. Expected customer downtime is 15 minutes while the equipment reboots. The maintenance window will be 5 hours.
-Network Engineering
Update(3:51am) Maintenance is now complete
Tonight, 11/14 at midnight we will be upgrading equipment serving Fusion Fiber customers in the Sebastopol area. Expected customer downtime is around 30 minutes while the equipment upgrades and reboots. The maintenance window will be 2.
-Network Engineering
Update(12:30am) Maintenance is now complete