Starting tonight at midnight (9/7/2017), we will be performing maintenance affecting a very small subset of customers in the San Francisco area. Â The maintenance window is 1 hour with expected customer downtime of 30 minutes.
-Network Engineering
Update(12:45) – The maintenance window has been extended for another hour.
Update(1:56am) – Maintenance is now complete
-Brandon
Update (12:30AM): Maintenance complete.
Beginning tonight at midnight we will be performing software upgrades on equipment serving Fusion and FlexLink customers in the Cloverdale area. Expected downtime for affected customers is around 15 minutes.
Update: Maintenance complete
Starting at 11:59pm this evening, SOC will be running updates to multiple customer facing services. The following may experience hiccups during the maintenance window:
This post will be updated when the maintenance is complete.
-SOC
Update (2:29AM) Maintenance complete
Beginning tonight at midnight, we will be performing upgrades on equipment serving Fusion and Flexlink customers in Concord and Fairfield. Expected downtime for this operation can be up to 2 hours, but is typically less than 15 minutes for most customers.
-Network Engineering
Update (12:22AM): Maintenance complete
Beginning tonight at midnight, we will be performing upgrades on equipment serving Fusion and Flexlink customers in Saint Helena. Expected downtime for this operation can be up to 2 hours, but is typically less than 15 minutes for most customers.
-Network Engineering
Update (2:45AM): Maintenance complete.
Beginning tonight at midnight, we will be performing upgrades on equipment serving Fusion and Flexlink customers in Vallejo and Napa. Expected downtime for this operation can be up to 2 hours, but is typically less than 15 minutes for most customers.
-Network Engineering
Update (1:38AM): Maintenance complete
Beginning tonight at midnight, we will be performing upgrades on equipment serving Fusion and Flexlink customers in Vallejo. Expected downtime for this operation can be up to 2 hours, but is typically less than 15 minutes for most customers.
-Network Engineering
Update: Maintenance complete.
Tonight at 11:59 pm we will be running a maintenance window to apply software updates to webmail.sonic.net. During this time webmail users may see brief interruptions as services are restarted.
-SOC
Update (3:08AM): Maintenance complete
Beginning tonight at midnight, we will be performing upgrades on equipment serving a subset of Fusion and Flexlink customers in Palo Alto and Santa Clara. Expected downtime for this operation can be up to 2 hours, but is typically less than 30 minutes for most customers.
-Network Engineering
Update (7/26 10:00PM): All upgrades went smoothly and are fully completed.
During today and tomorrow (7/25-7/26), we are performing work in our primary Los Angeles data-center to upgrade network and systems infrastructure. We do not expect any service interruptions, beyond a short planned midnight service migration which will be announced shortly.
-Network Engineering and Systems