Update(1:50AM): Maintenance complete.
Beginning tonight, at midnight, we will be performing maintenance on equipment that provides transport for all Fusion/FlexLink and legacy DSL services in the Sacramento area. We do not expect any downtime from this operation though users may notice some routing changes.
Update (1:13AM): Maintenance complete
Beginning tonight at midnight, we will be performing upgrades on equipment serving Fusion and Flexlink customers in Ukiah. Expected downtime for this operation can be up to 2 hours, but is typically less than 30 minutes for most customers.
-Network Engineering
Tonight, November 7, starting at midnight, we will be performing intrusive maintenance on equipment serving a portion of Legacy DSL and Business-T services. Expected downtime is less than 10 minutes.
Update(12:29am): Maintenance complete
-Tomoc
Update: The server is back online.
Our database server which handles call statistics and reporting is currently offline due to an issue during routine maintenance. Until fixed, call records will not available via Member Tools. We are working to bring the server online.
Update (3:34AM): Maintenance is now complete. Due to some unforeseen complications, a subset of Legacy DSL customers may have experienced service interruptions.
Beginning tonight at midnight we will be performing maintenance on equipment serving legacy DSL customers. The maintenance window is 1 hour, but we do not expect any customer downtime.
-Network Engineering
Update: Service was restored at approximately 5:30PM.
We are experiencing issues with a piece of equipment that serves Fusion Fiber customers at 45 Lansing in San Francisco. Â This is unrelated to the emergency maintenance that was required earlier today. Â A replacement of equipment may be necessary. Â We will update when more information is available.
Network Engineering
We are going to replace a piece of problematic equipment serving a subset of  Fusion Fiber customers at the 45 Lansing building in San Francisco.  ETR is 1 hour.  Expect 20-30 minutes of downtime while the equipment is swapped and devices reboot.
Network Engineering
Update (3:08pm) – Maintenance complete
Update (1:38AM): Maintenance complete
Beginning tonight at midnight, we will be performing maintenance on equipment serving a subset of Fusion and FlexLink customers in San Francisco and Oakland. This maintenance is for copper based services only, and Fusion Fiber customers will be unaffected. Downtime is expected to be about 15 minutes.
-Network Engineering
Tonight, 10/26/2016, at 9pm, we will be conducting maintenance to the equipment that connects to the AudioCodes Fax ATAs for enterprise customers.  The maintenance window is 4 hours.  During this time faxes cannot be processed from this type of ATA.
Network Engineering
Update: 12:5am – Maintenance is now complete
Update (1:23AM): Maintenance complete
Beginning tonight at midnight, we will be performing maintenance on equipment serving a subset of Fusion and FlexLink customers in San Francisco. This maintenance is for copper based services only, and Fusion Fiber customers will be unaffected. Downtime is expected to be about 15 minutes.
-Network Engineering