Update (12:43AM): Maintenance complete
Beginning tonight at midnight, we will be performing maintenance on equipment serving a subset of Fusion and FlexLink customers in Santa Rosa. Downtime is expected to be about 15 minutes.
-Network Engineering
Category: Maintenance
Sebastopol and Guerneville Fusion/FlexLink Intrusive Maintenance
Update (12:40AM): Maintenance Complete
Beginning tonight at midnight, we will be performing maintenance on equipment serving Fusion and FlexLink customers in Sebastopol and Guerneville. The maintenance window for this procedure is 2 hours, but downtime is not expected to be more than 15Â minutes.
-Network Engineering
Healdsburg – Fusion/FlexLink Intrusive Maintenance
Update (1:00AM): Maintenance complete
Beginning tonight at midnight, we will be performing maintenance on equipment serving Fusion and FlexLink customers in Healdsburg. The maintenance window for this procedure is 2 hours, but downtime is not expected to be more than 20 minutes.
-Network Engineering
Non-Intrusive Core Voice Maintenance
Tonight, October 11th, at midnight, we will be conducting updates on core voice infrastructure. Â The update will not impact active calls or call completion. Â For those using commportal, you may experience a brief interruption with the login process during the update while equipment is rebooting. Estimated maintenance window is 1 hour.
-Network Engineering
Update: 12:18am Maintenance is now completed.
-Network Engineering
Fiber DIA OPT-E-MAN Intrusive Maintenance
Update (2:26AM): Maintenance Complete
Beginning tonight at midnight, we will be performing maintenance on a small subset of Fiber DIA OPT-E-MAN circuits. This maintenance will not affect any ASE/SSE customers. The maintenance window for this procedure is 3 hours, but downtime is not expected to be more than 30 minutes.
-Network Engineering
Sonic Telecom Core Maintenance
Tonight, October 10, starting at midnight, we will be performing maintenance on core equipment serving our telecom network. Customers with private transport services may experience a brief disruption in traffic while a new best path is calculated.
Update(3:55am): Unexpected behavior from networking equipment caused an outage for customers at the Santa Rosa Sonic facility. All services have been restored and maintenance is now complete.
-Tomoc
SSE Maintenance
Tonight, beginning at midnight, we will be performing maintenance on Sonic Switched Ethernet circuits. The maintenance window for this procedure is 1 hour. No customer downtime is expected.
– Network Engineering
Santa Rosa Airport – Business Park Fiber Network Maintenance
Tomorrow, Sept 21st at midnight, we will be conducting upgrades to equipment serving customers in the Santa Rosa Airport area. Â Expected customer downtime is around 20-30 minutes as equipment reboots. Â The maintenance window will be 2 hours.
Network Engineering
Update: 12:22am – Maintenance is now complete
Healdsburg – Core Network Maintenance
Beginning tonight at midnight, we will be performing maintenance on core network equipment in Healdsburg, CA. Although end to end connectivity should not be affected, customers may experience a brief period of routing instability. This maintenance is expected to last about 15 minutes.
– Network Engineering
Sonic Core Voice Maintenance
Tomorrow night, September 14th at midnight, we will be upgrading a piece of core voice equipment.  During this time we do not expect any interruption in voice services. Estimated maintenance time is 2 hours.
-Network Engineering
Update (12:10am) Maintenance complete.