Update (12:35AM): This maintenance is complete.
Beginning tonight at midnight, I will be performing emergency maintenance on a router that serves Fusion and FlexLink customers in the Glendale area. Expected downtime is around 20 minutes.
- Robbie
Category: Maintenance
(Northern California) Legacy DSL Maintenance
Update (1:40AM): This maintenance is now complete.
Beginning tonight at midnight we will be performing maintenance on equipment serving legacy DSL customers. This maintenance can last for a couple hours but actual downtime for any affected customers shouldn’t last for more than 30 minutes at a time.
- Robbie
Non Intrusive Voice Maintenance
Tonight starting at midnight we will be conducting maintenance upgrades to core voice equipment. During this time people may experience transient issues with phone call completion, but the likelihood is rare. We will update when the work is compete. Estimated time of completion is 3am.
Thank you
Update: Maintenance is now complete, thanks
-Brandon
(Oakland) Intrusive Network Maintenance
Update(12:40AM): This maintenance is now complete.
We will be performing maintenance on a router in the Oakland area tonight beginning around midnight until 1am. During this maintenance window there will be a disruption of service for the customers that are homed off this router lasting around 15 minutes.
- Robbie
Fusion/FlexLink Intrusive Maintenance – Santa Rosa
Update(2:55AM): This maintenance is now complete.
Update: This maintenance has been postponed until Monday, December 7th.
Beginning tonight at midnight we will be performing maintenance on equipment serving a portion of Fusion and FlexLink customers in the Santa Rosa area. Downtime for this operation can be up to a few hours in some cases, but is generally under 45 minutes for most affected customers.
– Robbie and Michael
Fusion/FlexLink Intrusive Maintenance – Petaluma
Update (12:35AM): This maintenance is now complete.
Beginning tonight at midnight we will be performing intrusive maintenance on equipment serving Fusion and FlexLink customers in the Petaluma area. Expected downtime for these software upgrades is around 20 minutes.
– Robbie and Michael
Core Router Maintenance – Petaluma
Update (2:30AM): This maintenance is now complete.
Beginning tonight at midnight we will be performing maintenance on a core router in the Petaluma area. Customer traffic will be routed around the router during this operation.
– Robbie and Michael
Fusion/FlexLink Intrusive Maintenance – San Francisco
Update(3:20AM): This maintenance is now complete.
Beginning tonight at midnight, we will be performing maintenance on equipment serving a small portion of Fusion and FlexLink customers in the San Francisco area. This operation can cause downtime for up to a few hours in some cases.
– Robbie and Michael
Core Router Maintenance
Update(3:30am): This maintenance is now complete.
Beginning tomorrow morning at 3:00AM, I will be performing maintenance on a core router in the San Jose area. There should be no downtime as a result of this operation, however, users may notice traffic and routing changes.
– Robbie
Server Upgrades
Update: Maintenance complete.
Tonight at 10pm, Operations will be upgrading one of the servers responsible for handling account and web-based services. During this time, Member Tools and Sign-ups will be unavailable. The expected downtime is 30 minutes.
— Joe @ System Operations Team