Tonight at midnight a very small subset of Fusion and FlexLink Ethernet customers located in San Francisco will experience about 10 minutes of downtime due to emergency system maintenance needed to restore some network services.
12:14AM update: This maintenance is now complete
-Michael
Update( 4:30AM): This maintenance is now complete.
Beginning tonight at midnight, we will be performing hardware and transport upgrades for a small portion of customers in San Francisco. Affected users will experience some routing changes and periods of downtime while the upgrades take place. This type of maintenance typically takes a few hours.
– Robbie and Michael
Update ( 1:00AM ): This maintenance is now complete.
Beginning tonight at midnight, we will be performing hardware and transport upgrades for a small portion of customers in San Francisco. Affected users will experience some routing changes and periods of downtime while the upgrades take place.
– Robbie and Michael
Tonight starting at midnight, we will be performing maintenance updates to our Phone Switch.
There should be no issues placing or receiving calls during this time, however it is possible that you could experience a call drop, or call quality spikes during this time.
Estimated maintenance time is ~2 hours
Thank you – Brandon
Update – 2:04am – 10/27/2015
Maintenance is going longer than expected. Estimated completion time by 3 am.
Update – 2:26am – 10/27/2015
Maintenance is complete.
Tonight starting at midnight, we will be performing maintenance updates to our Phone Switch as well as servicing a device for some of our T1 voice connections.
There should be no issues placing calls during this time, however it is possible that you could experience a call drop, or call quality spikes during this time. The phone switch should yield no problems during the update process, but the T1’s may have problems completing calls.
Expected maintenance time is ~2 hours
Thank you – Brandon
Maintenance is now complete (2:43am) -Brandon
Tonight at midnight a very small subset of FlexLink Ethernet customers located in San Francisco will experience about 10 minutes of downtime due to emergency system maintenence needed to restore services to network features.
-Update – 10/15/2015
The same equipment is having extra work done tonight at midnight for a likely final round.
Beginning tonight at midnight we will be performing maintenance on equipment serving legacy DSL customers in Northern California. Users may notice their connection go up and down for 10-20 minutes at a time during this maintenance window.
– Robbie and Tomoc
Beginning tonight at Midnight, we will be rebooting a back-up part of our phone switch. This will have no impact on voice and should take around 10 minutes to complete.
Thanks – Brandon
Work has now been completed
-Brandon
System Operations will be performing updates tonight starting at 11:59pm. We do not anticipate any impact to customer services and maintenance should be completed within 1 hour.
Update (12:30AM): This maintenance is now complete.
Beginning tonight at midnight I will be performing software upgrades on equipment serving Fusion and FlexLink customers in Mill Valley. Expected downtime is around 15 minutes.
– Robbie