Update (12:40AM): This maintenance is now complete.
This evening, beginning at 11:59PM, we will be performing intrusive maintenance on equipment serving Fusion and FlexLink customers in Larkspur. Expected downtime is less than 15 minutes.
– Robbie
Category: Maintenance
Fusion/FlexLink Intrusive Maintenance
Update (2:33AM); This maintenance is now complete.
This evening, beginning at 11:59PM, we will be performing intrusive maintenance on equipment serving Fusion and FlexLink customers in Ukiah. Expected downtime is less than 15 minutes.
– Robbie
Fusion/FlexLink Intrusive Maintenance
Update (1:00AM) : This maintenance is now complete.
This evening, beginning at 11:59PM, we will be performing intrusive maintenance on equipment serving Fusion and FlexLink customers in Forestville. Expected downtime is less than 15 minutes.
– Robbie
Legacy DSL Maintenance
Tonight, beginning at 11:59 PM, we will be performing maintenance on equipment that serves a portion of legacy DSL customers in both northern and southern California. Expected downtime is less than 10 minutes.
– Robbie
Non-intrusive Voice Maintenance
Tonight (4/10/2014) beginning at 11:59PDT we will be performing non-intrusive maintenance on our SBC in Santa Rosa. No customer impact is expected from this.
-Tim J
Server Updates
Update:
All work is complete as of 1:00am on Wednesday, April 9th.
Tonight, April 8th, at 11:59pm, System Operations will be updating and rebooting several systems, including load balancers. This may cause a brief interruption in any web-based services and mail.
— Joe and the SOC
Legacy DSL Outage – Bay Area
Update: These customers are now back online.
Due to an apparent optical port failure, a small portion of our legacy DSL users in the bay area are currently offline. We will be moving these customers off the affected equipment ASAP.
– Robbie
Database Server Repair
Update: All work is complete as of 12:30am on March 16th.
Tonight, March 15th, at 11:59pm, Operations will be performing emergency maintenance on the database cluster to replace a suspected defective part. During this time, any web-based services such as Member Tools will be unavailable. Estimated time for repairs is no more than 30 minutes.
— Joe and the SOC
System updates
UPDATE: All work is complete.
Tonight at 11:59pm we will be preforming updates on several system clusters. Impacted services include Member Tools, Webmail, mySQL databases, and customer sites. The downtime for each system is expected to be very brief.
Grant K.
System Operations
Non-intrusive Voice Maintenance
Tonight starting at 11:59PM we will be finishing a software upgrade on portions of our voice network in Santa Rosa. No customer impact is expected from this maintenance.
-Tim J.