11/26 – 12:12A – This maintenance is now complete.
Tonight starting at 11:59PM PST we will be performing a software upgrade on portions of our voice network in Santa Rosa. There is no expected impact to customers, and the maintenance should last no longer than 20 minutes.
-Tim J.
11/5/13 – 12:09AM PST – This maintenance is now complete.
Tonight at 11:59PM PST I will be performing maintenance on a portion of our voice network in Santa Rosa. No customer impact is expected and the maintenance should last between 15 and 30 minutes.
–Tim J.
6:05PM PDT – This maintenance has been postponed.
Tonight starting at 11:59PM PDT I will be performing some non-intrusive maintenance to our voice network in Santa Rosa. No service impact is expected from this. This maintenance is expected to last 15-20 minutes.
–Tim J.
Update (1:10AM) : This maintenance is now complete.
Tonight, October 21st, beginning at 11:59 PM, I will be performing maintenance on equipment that serves Fusion and Flexlink customers in the Santa Cruz, Aptos, and Watsonville areas.
– Robbie
Update: 12:41AM PDT 10/22/13 – This maintenance is now complete.
Tonight starting at 11:59 PM PDT we will begin working on our voice infrastructure in Santa Rosa. This is expected to last 2-3 hours. Hosted PBX customers may have intermittent access to commportal during the upgrade, but no other impact is anticipated.
-Tim J.
Update (3:00AM): This work has been successfully completed.
Tomorrow night, Tuesday October 15th, beginning at 11:00 PM, we will be performing major power work within a core datacenter in Northern California. While we expect no customer impact during this procedure, due to the length and nature of this operation we are starting earlier than normal but plan on taking on the potentially intrusive work after midnight.
– Robbie and Nathan
Update: 4:08A PDT – This maintenance is complete.
Tonight, beginning at 11:59PM PDT, I will be performing maintenance on backbone equipment in San Jose, Palo Alto, Santa Rosa and San Francisco as well as maintenance to our voice network in Santa Rosa. This is the completion of the maintenance from 10/9/2013. No impact is anticipated to customer internet or voice traffic during this maintenance.
– Tim J.
Tonight, beginning at 11:59PM PDT, I will be performing maintenance on backbone equipment in San Jose, Palo Alto, Santa Rosa and San Francisco. No impact is anticipated to customer traffic during this maintenance.
– Tim J.
— UPDATE: Maintenance partially completed, remainder will be re-scheduled for another night.
Update (12:50AM) : This maintenance is now complete.
Tonight, beginning at 11:59 PM, I will be performing emergency maintenance to replaced a failed module in a core northern California router for our telecom platform. I do not expect any customer downtime as a result of this procedure, although there may be a brief moment of routing instability as I bring the replaced module back online.
– Robbie
Update: All upgrades complete.
System Operations will be applying software upgrades between 12 and 2am on Thursday, October 3rd, 2013. The following Sonic.net systems may be unreachable for a short period of time:
– Game servers
– Mailing lists
– Mirrors
– Speed Test
— Joe and the SOC