Tonight, beginning at 11:59 PM, I will be performing further maintenance and upgrades on backbone equipment in the San Jose and Palo Alto areas for our telecom network. I do not expect any downtime as a result of this operation.
– Robbie
Tonight, beginning at 11:59 PM, I will be performing further maintenance and upgrades on backbone equipment in the San Jose and Palo Alto areas for our telecom network. I do not expect any downtime as a result of this operation.
– Robbie
Tonight, beginning at 11:59, I will be performing maintenance and upgrades on backbone equipment in the San Jose and Palo Alto areas for our telecom network. I do not expect any downtime as a result of this operation.
– Robbie
Update: This maintenance is now complete.
Tonight, beginning at 11:59, we will be performing maintenance on equipment serving Fusion/Flexlink customers in the Albany area. We do not expect any customer downtime for this operation.
– Robbie and Tim
*Update* All work is complete – customer databases should now be back up and functional.
This Thursday, Aug 22, from 12am to 1am, System Operations will be performing a memory upgrade to the customer SQL server. During the maintenance window, customer databases will not be reachable.
— Joe & the SOC
Update: Reboot was complete as of 12:05 am.
Tonight, at 11:59 pm, we will be rebooting our custom hosting platform. Any sites hosted on that platform will be unreachable during this time. Expect service to be available at 12:15 am.
Grant and SOC
Tonight, July 25, from 11:30 – 11:59pm, System Operations will be performing server updates. Customers with Custom Hosting will experience a short period of downtime. All other upgrades are internal and should not cause service interruption.
— Joe, Grant, and the SOC
UPDATE: All maintenance has been completed.
Tonight, July 18th, from 11pm – 11:59pm, the System Operations group will be performing software upgrades on several servers.
During this time, email and databases may be briefly inaccessible or sporadic. Updates will be posted to the MOTD page at corp.sonic.net/status/.
— Joe and the SOC
Earlier tonight intermittent connectivity issues re-awakened in the San Pedro area. A reload of the affected router has stabilized the router for now. We will be replacing the affected unit during a maintenance window beginning at 11:59PM this evening.
– Robbie
Update. The router has been replaced and the maintenance window has been closed.
UPDATE:
All work has been completed on the database server as of 12:02am, June 22nd.
—
Tonight, June 21st, from 11:40pm to 11:59pm, System Operations will be replacing a failed component in one of our internal database servers. During the maintenance window, some web-based services such as webmail and Member Tools may be unavailable.
— Joe and the System Operations Center
The System Operations group will be performing general maintenance and upgrades on Sonic.net’s internal database servers this Thursday, June 20th, at 11:40pm. Work is expected to be complete by 11:59pm. During this time, services such as Member Tools may be temporarily unavailable.
UPDATE:
Upgrades are complete as of 1:00AM on Friday, June 21st.
— Joe and the System Operations group