Starting at 11:59PM on Monday, August 24th, we will be performing maintenance on core routing equipment that serves all legacy DSL customers as well as Fusion/FlexLink customers in the Sacaramento area. Expected downtime for this operation is under 30 minutes. The maintenance window is open until 4am.
Category: Network
Northern California Network Edge Maintenance
Update(2:03am): Due to unforeseen complications, this maintenance was postponed without any work being done
Tomorrow night, Aug 12th, starting at 11:59pm, we will be performing maintenance on equipment serving the edge of the Sonic network. No customer impact is expected. This maintenance window is 4 hours.
-Network Engineering
Northern California – Legacy DSL Maintenance
Update(5:17AM): Maintenance complete
Beginning at 11:59PM on 7/15/20 we will be performing maintenance on legacy DSL customers in northern California. The maintenance window for this operation is 6 hours, but we expect less than 2 hours downtime for affected customers.
San Francisco Jasper Building – Fusion Fiber Intrusive Maintenance
Update 7/15 12:52 – Maintenance successfully completed.
Tonight (7/14) starting at 11:59PM we will be performing maintenance on core routers serving our customers at the Jasper building. Expected customer downtime is 30 minutes. The maintenance window is 4 hours.
-Network Engineering
San Francisco Jasper Building – Fusion Fiber Intrusive Maintenance
Update 7/13 10:55 – Due to unforeseen circumstances we are postponing this maintenance until tomorrow.
Tonight (7/13) starting at 11:59PM we will be performing maintenance on core routers serving our customers at the Jasper building. Expected customer downtime is 30 minutes. The maintenance window is 4 hours.
-Network Engineering
Los Angeles Area – Intrusive Maintenance Enterprise Fiber DIA SSE
Update(2:53AM): Maintenance complete.
Tomorrow (7/9) starting at 11:59PM we will be performing maintenance on core routers serving our Los Angeles network. This will involve approximately 40 minutes of downtime for our Fiber DIA SSE customers. The maintenance window is 4 hours.
-Network Engineering
Los Angeles Area – Non Intrusive Fusion/Flexlink maintenance
Update (7/9) 2:25AM This maintenance has been successfully completed.
Tomorrow (7/8) starting at 11:59PM we will be performing maintenance on core routers serving our Los Angeles network. We do not expect this work to cause any customer impact. The maintenance window is 3 hours.
-Network Engineering
Los Angeles Area – Non Intrusive Fusion/Flexlink maintenance
Update (7/7) 2:34AM This maintenance has been successfully completed.
Tomorrow (7/6) starting at 11:59PM we will be performing maintenance on core routers serving our Los Angeles network. We do not expect this work to cause any customer impact. The maintenance window is 3 hours.
-Network Engineering
Los Angeles Area – Non Intrusive Fusion/Flexlink maintenance
Update (7/3) 2:07AM This maintenance has been successfully completed.
Tonight (7/2) starting at 11:59PM we will be performing maintenance on core routers serving our Los Angeles network. We do not expect this work to cause any customer impact. The maintenance window is 3 hours.
-Network Engineering
Los Angeles Area – Non Intrusive Fusion/Flexlink maintenance
Update (7/1) 2:38AM This maintenance has been successfully completed.
Tomorrow night (6/30) starting at 11:59PM we will be performing maintenance on core routers serving our Los Angeles network. We do not expect this work to cause any customer impact. The maintenance window is 3 hours.
-Network Engineering