Tonight, beginning at about 9pm, a vendor of ours will be performing emergency maintenance on outside plant that provides connectivity for our network in the Sacramento and surrounding area for both legacy DSL and Fusion/FlexLink services. They expect the downtime to be around 30 minutes within the 9 hour maintenance window.
Category: Network
Los Angeles – Sonic Core Router Maintenance
Update 2:30AM: Maintenance has been successfully completed.
Tuesday, February 18th, starting at 11:59pm, we will be performing maintenance on core equipment in the Los Angeles Sonic network. No customer impact is expected. This maintenance window is 4 hours.
-Network Engineering
Los Angeles – Sonic Core Router Intrusive Maintenance
Update 2:05AM: Maintenance has been successfully completed for the night.
Tuesday, February 11, starting at 11:59pm, we will be performing maintenance on core equipment serving the Los Angeles Sonic network. Brief customer connectivity interruptions may occur during this work, but minimal impact is expected. This maintenance window is 4 hours.
-Network Engineering
Legacy DSL Maintenance
Update: This has been postponed until tomorrow night, 2/12/2020.
Tomorrow night, 2/11/2020, beginning at 11:59PM, we will be performing maintenance on equipment serving a small subset of legacy DSL customers in northern California. Expected downtime is less than 45 minutes.
Los Angeles – Sonic Core Router Maintenance
Update 1:08AM: Tonight’s maintenance is now complete. Customers may have experienced a brief connectivity interruption, which we quickly identified and mitgated.
Tuesday, February 4, starting at 11:59pm, we will be performing maintenance on core equipment in the Los Angeles Sonic network. No customer impact is expected. This maintenance window is 4 hours.
-Network Engineering
Los Angeles – Enterprise SSE Intrusive Maintenance
Update: 2:55 AM The failed optic has been replaced and all customer connectivity restored. Maintenance is now complete for the evening.
Update: 2:20 AM An optic serving a subset of customers appears to have failed during our work. We are dispatching a technician to diagnose and resolve this as quickly as possible. Further update will be provided upon resolution.
Wednesday, January 29, starting at 11:59pm, we will be performing maintenance on equipment serving our Los Angeles SSE enterprise customers. Expected customer downtime is 60 minutes. This maintenance window is 4 hours in case of unforeseen issues.
-Network Engineering
Los Angeles – Sonic Core Router Maintenance
Update: 2:55 AM All maintenance has been completed.
Wednesday, January 29, starting at 11:59pm, we will be performing maintenance on core equipment in the Los Angeles Sonic network. No customer impact is expected. This maintenance window is 4 hours.
-Network Engineering
Los Angeles – Sonic Core Router Maintenance
Update: Due to unforeseen circumstances, tonight’s maintenance has been postponed.
Tuesday, January 28, starting at 11:59pm, we will be performing maintenance on core equipment in the Los Angeles Sonic network. No customer impact is expected. This maintenance window is 4 hours.
-Network Engineering
Los Angeles – Sonic Core Router Maintenance
Update: This maintenance is being canceled, as all necessary work was completed last night.
Wednesday, January 22, starting at 11:59pm, we will be performing maintenance on core equipment in the Los Angeles Sonic network. No customer impact is expected. This maintenance window is 4 hours.
-Network Engineering
Los Angeles – Sonic Core Router Maintenance
Update: 1:51AM – Maintenance successfully completed.
Tuesday, January 21, starting at 11:59pm, we will be performing maintenance on core equipment in the Los Angeles Sonic network. No customer impact is expected. This maintenance window is 4 hours.
-Network Engineering